Salary Range: $42,000 - $98,000
Job Posting End Date: September 13, 2024
We’ve Got You Under Our Wing
We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.
Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.
Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.
Worker Designation – This role is hybrid. This means you will be expected to report to one of our Aflac offices located in Columbia, SC/ Columbus, GA for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.
What does it take to be successful at Aflac?
- Acting with Integrity
- Communicating Effectively
- Pursuing Self-Development
- Serving Customers
- Supporting Change
- Supporting Organizational Goals
- Working with Diverse Populations
What does it take to be successful in this role?
- Basic understanding of business operations, requirements processes, and business modeling concepts
- Good presentation, oral, written, and interpersonal communications skills to effectively interact and negotiate with internal and external customers, including good listening skills
- Ability to successfully manage relationships with customers, IT, and peers
- Ability to document systematic and manual operations procedures in both technical and user friendly language
- Ability to work well with people from many different disciplines with varying degrees of technical experience
- Ability to adapt to a dynamic, rapidly changing business and technical environment
- Ability to successfully work independently or with a team
- Ability to meet deadlines
- Basic knowledge and skills in Microsoft Excel, Word, PowerPoint, and Outlook
- Basic knowledge and skills in SharePoint and Business Intelligence
Education & Experience Required
- Bachelor’s Degree in Business Administration, Computer Science, or a related field
- Zero to two years of job-related work experience
Or an equivalent combination of education and experience
Education & Experience Preferred
- Project Management Certification or equivalent training
Principal Duties & Responsibilities
- Participates in Business Process Modeling sessions, acting as a documentor, co-facilitator, facilitator, or subject matter expert; conducts interviews and performs analyses for initiatives, inquiries, and/or projects; conducts preliminary investigation for initiatives, inquiries, and/or project requests; reviews requirements, specifications, tests, and support and training plans to ensure that they are in line with business objectives on projects; facilitates group discussions or decisions that enable the group to reach a decision or achieve a result
- Receives assignments from manager; provides weekly status updates on assignments; seeks manager or project leader for clarification or direction
- Acts as a conduit between business units and IT; recommends product enhancements; manages business unit expectations of initiatives and projects
- Possibly acts as a leader/coordinator on projects of simple to moderate complexity, working with a group producing/originating solutions to improve service; promotes initiatives that normally impact the division, department, and/or business unit
- Performs administrative duties, including but not limited to assisting with and/or developing documentation of project deliverables such as PIR (Project Initiation Request), communication plan, risk mitigation plan, quality plan, cost/benefit requirements and interface specifications, issues/concerns log, project certification log, project checklist, use-case scenario specifications
- Supports project leader and/or business process analyst II in the successful implementation and delivery of projects
- Assists with the coordination of public relations and/or company events and activities; establishes and maintains the organization’s communication systems, such as Intranet, Livelink, bulletin boards, and newsletters
- Performs other related duties as required
Total Rewards
This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $42,000 - $98,000.
In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities.