You’ll do more than the expected. You’ll do the unexpected.

This is a European role, focused on growing acceptance and business volumes via the rapidly expanding Payment Facilitator channel. Our Payment Facilitator partners operate in a high growth, dynamic environment offering payment facilitation solutions across a number of channels including eCommerce, POS/mPOS and In App. The core responsibilities will be to drive Amex business volume and acceptance by growing Amex spend and penetration within our existing Payment Facilitator Partner portfolio and signing new Payment Facilitator partnerships.

Specific responsibilities include:

• Portfolio management and growth - Establishing relationships with existing Payment Facilitators, working with them to increase our overall share of business volume
• Contract negotiation- Negotiate contracts to maximize the commercial opportunities available, leading partner facing negotiations and developing the negotiation strategy to ensure the best possible outcome for American Express
• Compliance & Regulation - Work to ensure ongoing compliance with European Regulatory framework, American Express Policy and Contractual terms
• Working alongside a wide range of internal stakeholders to manage the day to day relationship with Aggregator Partners, including Risk, Pricing, Servicing, Legal, Compliance, Policy, the global Payment Facilitator Partner team etc
• Subject Matter Expertise - become a reference point for Payment Facilitators within Amex, sharing knowledge within the organization and collaborating where necessary to deliver business objectives that benefit the enterprise

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Minimum Qualifications:

• Excellent relationship management skills. The ability to establish and maintain strong relationships built on credibility and trust
• A track record of sales and negotiation, ideally with global or multinational customers
• Ability to clearly articulate the American Express merchant value proposition
• Comfortable working in a highly dynamic, fast paced environment. Previous experience in the Payments or Merchant Acquiring industry is a definite advantage
• Industry expertise - demonstrate knowledge and understanding of the European Payment Facilitator and payments landscape and use this knowledge to grow partnerships
• Highly focused on achieving results and delivering against annual targets
• Excellent communications skills; must be comfortable working with stakeholders both within American Express and externally to influence decisions and drive change
• Thought leadership and problem solving skills - much of this role is rapidly changing and evolving, so it requires innovative thinking and the ability to rapidly develop and adapt strategy as circumstances change
• Ability to operate effectively within a global matrix organization, sharing knowledge, best practices and collaborating to drive greater alignment and streamlined processes
• Minimum 1-2 years payments industry experience

Why American Express?

There’s a difference between having a job and making a difference.

Amex have been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.

To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on recruitment.support.uk@aexp.com