About BHP
At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities.
Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.
Come and be a part of this success!
About the Role
- Provides technical expertise in the advisory, management and continuous improvement of our HR data, systems and processes.
- Senior and People Leaders single point of contact for HR Services support.
- To reactively manage escalations, providing a single point of contact where able for Senior and People Leaders (pipelining the resolution through other teams in HR Operations)
- Concierge complex or sensitive cases
- Identification and planning upcoming HR activities requiring HR administration support in collaboration with HRBPs and Leaders.
- Proactively identifying opportunities for improved customer outcomes.
- To govern and maintain controls over payroll and year end activities for US and other North America countries.
- To govern and validate the HR data maintained with BHP’s HR systems for the US business.
You will have responsibilities in the following areas:
- Health, Safety, Security & Environments
- Service Partner Support
- Accountable for governance of regional or local payrolls and year end processes (US and other North America countries):
- Customer Resolution
- Issue Identification
- Problem Solving and Continuous Improvement
- Training, Coaching & Reporting
- Cultural Leadership