Senior Manager, DevTools and Experience
Location: Remote - US only
Job Type: Full time
Meraki is making IT easier, faster, and smarter with technology that simply works. Our full stack teams build and maintain features, frameworks, and tools to craft an excellent user experience in Meraki’s Dashboard. We operate across Meraki’s entire product line, from firewalls, switches, and wireless routers to security cameras and application analytics. Dashboard drastically simplifies the process of deploying and configuring distributed networks, enabling customers to debug networking issues in real time from anywhere. Its rich data visualizations help users detect trends in network traffic and foot traffic alike. Meraki Engineers put the customer experience first, own projects from beginning to end, and are problem solvers.
The SRE - Developer Experience and Tools team is responsible for building and running automated, fast, and reliable platforms and tools that allow our 600+ engineers to test, build, deploy, and observe all of the services and infrastructure at Meraki. Meraki's high growth rate means our processes and tooling must be automatic and efficient; never driven manually! The primary goal of this team is to enable our engineering teams to be as efficient as possible by simplifying and accelerating an engineer’s ability to deploy reliable code from the writing of the code all the way to the deployment into production.
As a manager at Meraki, you will guide architectural leadership, teach good code review and design practices, and focus relentlessly on quality and automation. You will link your team's goals to the wider organization by telling stories that empower and inspire. You will be a strong mentor, nurturing a collaborative environment where your team can do their best work. You will have opinions about the direction of engineering at Meraki, and will directly contribute to the rapid evolution of our platform.
RESPONSIBILITIES AS AN ENGINEERING MANAGER:
- Lead the team and hold regular one-on-ones; ongoing coaching and mentorship, writing performance evaluations, and compensation planning. Grow staff into tech leads or managers, according to their chosen track.
- Helping your team navigate between in-house solutions and open source products; striking a balance between self-learning, formal training, conferences, and commercial support.
- Be an advocate for security standards and quality in the tools and processes that your team develops.
- Build a respectful, inclusive, and impactful team culture.
- Be a champion for SRE practices within your own team and across the wider engineering organization. Build tight links with other teams that consume your services, and agree metrics to measure performance. Work with other engineering managers to grow our culture of automation and reliability.
YOU ARE AN IDEAL CANDIDATE IF YOU:
- Are interested in a leadership role because it allows you to work closely with others to help them achieve their best.
- Have a software engineering background or have lead software engineering teams with experience building, testing, and deploying a very large Ruby/Rails application (background in containerization a big plus)
- Have proven experience in leading teams that are tasked with owning and building CI/CD platforms and pipelines (ex. Jenkins, Git*, Teamcity, etc) and tools for very large engineering organizations (600+ engineers) with an emphasis on Rails, Ruby, and Scala.
- Have driven and guided teams to significant improvements and evolution in developer efficiency through automation and tooling.
- Have formal project management qualifications, or experience successfully leading large, multi-team projects.
- Believe that development and operations are best carried out in close co-operation; all our teams are developers, and own what they create.
At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Message to applicants applying to work in the U.S.: When available, the salary range posted for this position reflects the projected hiring range for new hire salaries in U.S. locations. For non-sales roles, the hiring ranges reflect base salary and do not include bonuses, equity, or benefits. Hiring ranges for sales positions include base and incentive target, and do not include equity or benefits. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.