Lead Product Designer, UX Frameworks

Cisco Meraki is the industry leader in simple, secure, intelligent networking and IoT platforms. We empower organizations everywhere – from local libraries to global hotels – to focus on their mission and have technology that simply works.

Cisco has been named #1 Best Company to Work For in the U.S. by Fortune in 2021!

WHAT WE’RE LOOKING FOR

We’re looking for an expert design leader who can lead our UX Framework initiatives to help drive consistency, quality, and efficiency in workflow patterns across our Cisco Networking products and platforms. You’ll help craft and govern a customer-centered navigation system, shared workflow library, and Jobs to Be Done framework across Cisco Networking platforms.

You will lead a virtual, cross-platform architect team, work with UX managers to staff important UX Framework initiatives, and build awareness throughout the organization to enable platform teams to take full advantage of these frameworks. You will provide guidance to designers and roll up your sleeves to help ensure feature sets are crafted, so they can be used across our portfolio. You will work closely with cross-functional teams to understand where there are gaps and opportunities for further alignment across the portfolio. You will help radically simplify networking product experiences.

Our team's primary focus is on software, but we also find opportunities to collaborate with teams across the organization and think about how to improve the entire customer journey. Meraki believes the quality of our products is dependent on the quality of our teams. We place a high value on nurturing the growth and development of everyone on our team. On the Design Team, we give and get feedback early and often, share what we know, and learn from each other.

RESPONSIBILITIES

• Lead and govern user-centered UX Frameworks (shared workflow, jobs to be done libraries) that will help drive cohesion and quality for Cisco Networking.
• Lead a virtual team of UX domain experts (architects and other ICs) who will help steer priorities, strategy, and contribution to UX Frameworks.
• Guide the design of large, complex initiatives that span multiple products.
• Work with Head of Product Design and other UX leaders on staffing model for UX Frameworks.
• Translate what may start as ambiguous business needs into clear customer-focused solutions and frameworks.
• Build effective working relationships and bring the wider team into the design process.
• Ensure cross-product and cross-platform consistency through influence, bridge-building, and socialization.
• Craft stories and prototypes that help others envision the strategy and desired outcomes for both the customer and the business.
• Provide direction to and mentor other designers.
• Facilitate workshops, sketching and prototyping sessions; build documentation and templates that enable others to consume and contribute to shared framework library.

You're an ideal candidate if you have:

• 12+ years of professional experience designing and delivering products in cross-functional teams from start to finish.
• Experience designing for networking or other highly complex enterprise solutions.
• A proven track record of shipping large scale enterprise products.
• Standardizing and simplifying feature sets across multiple platforms.
• Ability to zoom out and see the bigger picture, while zooming in to rationalize and perfect the nuanced details.
• Designing user-centered, task-based taxonomies.
• Aligning teams around customer-centered design decisions.
• Making complex problems and workflows feel simple and approachable.
• Balancing strategic research and discovery with shipping often.
• Persuasive storytelling and influence.

Does this sound like you? We’d love to hear from you!

Please include a link to your online portfolio. Only those applications that include portfolios will be considered.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Compensation Range: 139,000 USD - 266,000 USD

Message to applicants applying to work in the U.S.: When available, the salary range posted for this position reflects the projected hiring range for new hire salaries in U.S. locations. For non-sales roles, the hiring ranges reflect base salary and do not include bonuses, equity, or benefits. Hiring ranges for sales positions include base and incentive target, and do not include equity or benefits. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.