Product Hardware QA Engineer

Cisco Meraki

Location: San Francisco, California

Job Type: Full time


At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.

We are seeking a Product Hardware Quality Engineer who will work with our JDM partners and Hardware team to prevent and resolve quality issues with our hardware.

Your Work Will Involve

  • Reviewing and helping define quality test standards to minimize design quality issues.
  • Defining manufacturing quality metrics, monitor production quality, and work with JDM partners to drive continuous improvement.
  • Follow-up on RMA trends and drive corrective action back through manufacturing as necessary.
  • Do sustaining support for products through to the end of life. Report on Quality to other departments within Meraki.
  • Program-manage redesign projects on product in sustaining.

You Will

  • Support the product from initial mass production through its end of life. This includes at the factory and in the customer base.
  • Monitor JDM process quality and drive root cause analysis and corrective actions.
  • Monitor field failure trends and drive root cause analysis and corrective actions
  • Work with JDM on continuous improvement on yields and process/test stability.
  • Work with the JDM partners to define the minimum validation process to qualify new component sources or design changes.
  • Do some hands-on analysis of hardware issues.
  • You will collaborate with software, production marketing, hardware design engineering, manufacturing, analytics, compliance, and material sourcing teams to accomplish your tasks.

You Have

  • BSEE or equivalent in experience
  • Combined 5 years’ experience EVT/DVT, manufacturing engineer or manufacturing quality.
  • Experience with Asia CM or JDM manufacturing

Bonus If You Have

  • Experience with PLM systems change order processes.
  • Experience with component engineering
  • Experience with wireless hardware
  • Experience with Camera and audio system

Does this sound like you? We’d love to hear from you!!

We encourage you to drop us a line even if you don’t have all the points above. That’s a lot of different areas of responsibility! We will help you pick them up because we believe that great leaders come from a diverse set of backgrounds.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Compensation Range:
$107,300$141,900 USD

Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

You’ve got this!