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Senior Site Reliability Engineer, Scalability

Cisco Meraki

Location: San Francisco, California

Job Type: Full time


As a Site Reliability Engineer, you will be focused on supporting a highly available and extremely secure production environment. You will analyze the reliability of our environments, use your coding skills to improve the way we operate, and debug sophisticated events as part of an on-call rotation.

You’re passionate about connecting with peer development teams, embracing the SRE way and you automate away tedious tasks while building infrastructure-as-code.

In this role, you will join our committed, caring, and close-knit engineering team based out of our office in San Francisco - while collaborating with our peers in London and Australia.

We are an engineering-driven organization that encourages you to take the time to explore new technology and create prototypes that make us better.

As SREs at Meraki, we are building the cloud that supports millions of Meraki customers and their devices across the world. How big? Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 4 billion HTTP requests per day across 10+ data centers! Our customers depend on our products to run their critical infrastructure of network switches, security appliances, wireless APs, and security cameras.

Example projects:

  • Collaborate in the expansion and implementation of new servers and deployments across the globe.
  • Work with teams to understand and implement client-specific workflows and processes.
  • Working in a Ruby codebase to update and modernize patterns and systems.
  • Debug a real-world, global web application, triaging issues while working with security or app teams to bring long-term solutions.
  • Mentor peer engineers, write code, and do code reviews.

You are an ideal candidate if you:

  • Can demonstrate designing, deploying, and operating mid to large-scale enterprise or cloud environments on AWS or Bare Metal.
  • Feel comfortable with scripting or coding with languages like Ruby, Scala, Go, Python, or Bash. You have used Infrastructure tooling like Terraform and Ansible.
  • Daringly jump into other people's source code to seek a problem.
  • Know your way around *nix systems.
  • Automate all the things!
  • Care about the customer experience. You have experience supporting an externally-facing production environment, ideally in a team that follows the sun.
  • Empathize with your coworkers, and you are a positive influence on others.

Keywords: SRE, Site Reliability Engineering, DevOps, ELK, Grafana, Graphite, Ansible, Chef, Fabric, Ruby, Scala, Docker, Kubernetes, Marathon, Terraform, AWS

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Compensation Range:
$141,300$222,200 USD

Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.