Technical Solutions Architect
Location: San Francisco, California
Job Type: Full time
As a member of the Cisco Meraki community, you’ll quickly learn the phrase ‘Meraki Magic’ – a term we use to describe the intangible yet palpable feeling of our spirited culture. Employees have described ‘Meraki Magic’ as “doing things in a way that have never been done before” and “the people”. The magic that Merakians bring to the table is woven into the fabric of our unique culture and reflected in both our products and values.
Our four core values: ‘care deeply’, ‘everybody in’, ‘simplify everything’, and ‘be brave’, shape our innovative and welcoming work culture. As a leader in cloud-managed IT, Cisco Meraki offers employees the opportunity to become bold future-shapers at the forefront of technology.
What You Will Do
We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s Cloud Networking Group (CNG) as our next Technical Solutions Architect. In this role, your primary responsibility will be to team up with a Product Sales Specialist and perform technical pre-sales activities for new and existing opportunities. You will be based in your home office with frequent travel to regional Cisco offices and customer sites.
Utilize your in-depth knowledge of CNG’s networking solutions and our competitors' offerings, you will clearly demonstrate the benefits to both prospects and partners.
- Build product documentation for customers and perform competitive analysis regarding competing products
- Perform site surveys and provide onsite deployment assistance on large deployments
- Provide technical mentorship to channel partners and assist them in effectively selling the Cisco Meraki solution
- We highly use our pre-sales engineers, which means you have the opportunity to make excellent money while contributing to the success of the entire organization
Who You Are
Technical subject matter authority, thoroughly understanding products, features, functions, and benefits while being able to communicate to all level customers. Understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with current infrastructure, as well as service future needs
- Experienced knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges
- Have a strong understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc
- Understand wireless security methodologies, including 802.1x w/ RADIUS integration
- Consistent track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)
- Public Sector experience a plus
- Knowledge of sales cycle, strong verbal and written communication skills, and validated negotiation techniques
- Great relationship building skills, tenacity, resilience, presentation skills and interpersonal skills with the ability to multi-task and set priorities.
- CCIE, CWNP, CWDP, CCNA preferred
- Ability to travel up to 50%
- BS or MS degree in computer science, computer engineering or related field required
Life at Cisco Meraki: Work How You Feel Most Empowered
Our hybrid work model prioritizes work-life balance by offering employees the flexibility and autonomy to work outside of the office, or in-person with their team. We believe that if employees work how they feel most empowered, everyone benefits, including our customers.
We offer exciting benefits and perks, including Paid-Time-Off (PTO), Volunteer-Time-Off (VTO), and on-site health and wellness opportunities, among many other perks. Our goal is to support the whole you.
To learn more about benefits and perks offered at Cisco Meraki click here.
Need to be authorized to work in the U.S. without requiring sponsorship now or in the future.
At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.