Senior Product Manager - Product Analytics
Location: San Francisco, California
Job Type: Full time
At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works.
As a Senior Product Manager for Product Analytics, you will partner with our central Data Science team and our product teams to empower our customers with new data powered products that simplify complex enterprise IT workflows.
You will leverage the industry’s largest cloud managed networking platform and dataset to level up our customer insights. You will focus on providing the organization with access to product analytics that enable teams to make better data informed decisions.
Your mission will be to lead Meraki to decode the wealth of data points which pass through our system in order to make better product development decisions and imbue intelligence across the Meraki platform.
Meraki is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution. You will team up with forward-thinking data engineers, data scientists, data analysts and delighted customers to help ensure that we have the best user experience and the most intelligent cloud platform in the industry. You will collaborate with our distinguished sales, marketing, and partner teams to ensure market-adoption and rapid growth. You will collaborate with all of our product teams across the company (wireless access points, network security appliances, intelligent video cameras and more).
You will have a significant impact on one of the fastest growing connected hardware companies in the world, reach a global customer base, and work on groundbreaking cloud managed hardware.
Every day is truly unlike the one before. Your appetite for approaching problems with creative solutions, candid passion for engineering, and ambition to be part of (and lead) an innovative and inspiring team are the tools that you’ll need to be a Meraki product leader.
- Define the strategy for product analytics to establish a deep understanding of engagement and customer behavior
- Champion product insights to guide data informed decisions and product development across teams
- Work closely with our data science, data engineering, analytics and UX teams to continue to simplify our outstanding user experience
- Team up with our growing sales teams and partners to solve customer problems
What we’re looking for:
- 8+ years of experience in a Product Management role
- Deep expertise in product analytics (measurement, conversion funnels, customer retention)
- Product management experience in analytics
- Experience with web analytics tools desired.
- Have worked cross-functionally on large projects with multiple engineering teams
- A real dedication for learning about networking, cloud, and emerging ground-breaking technologies
- A strong sense of customer empathy to care deeply about top customer problems
- You are able to easily communicate complicated concepts simply to multiple audiences
- You have a driven, can-do demeanor with an intuitive understanding of product quality
- You love solving technical problems in innovative ways
- BA/BS in Statistics, Mathematics, Computer Science, Information Systems, Engineering or related degree
At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Message to applicants applying to work in the U.S. and/or Canada:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.