Role Title: Project Manager

Business: Global Banking and Markets

New or Existing Role-Replacement

Grade:GCB5

Role Purpose

• The role holder will ensure the HSBC values are present in everything we do, both individually and as an
• Organisation. This will be achieved by consistently displaying the behaviours of:
• Dependable and do the right thing
• Open to different ideas and cultures
• Connected to customers, communities, regulators and each other

Project Brief:

• The role will be assigned to change initiatives within COO Transformation Team dependent on current demand and priorities at the time.
• Initiatives will include regulatory, tax compliance or mandatory driven change initiatives. These will typically involve the building of new business models in conjunction with COO, CCO and Product to support internal business or external market driven initiatives; re-structuring of existing business; and/or re-engineering initiatives driven by industry changes and internal projects / initiatives.
• Immediate focus for this role will be on the delivery of key regulatory change projects with requirement for fund administration, custody and asset management business knowledge and experience as well as a proven track record in the successful delivery of fast-paced, regulatory driven change initiatives

Role Purpose:

• The job-holder will carry out the project management for a project or may manage elements of a strategic programme managed by a Programme Manager.
• The projects will involve the management of multiple work streams and resources from within the Reg change delivery team, as well as across the business sectors and technology change teams. Developing and maintaining strong working relationships internally and with client contacts and third parties is therefore a key component of the role, as is stakeholder management and the ability to communicate effectively across all levels of the organisation. For smaller scale projects the Project Manager is expected to be able to undertake Business Analysis as required to define scope, timelines and delivery.
• A primary objective is to ensure projects are delivered within the timescales and to budget, highlighting and resolving issues as they arise. Additionally, a consistent and professional approach to project management is essential with particular attention to the risk profile of the project delivery and the subsequent operational model.

Key Accountabilities

Key Responsibilities:

• To provide or support high quality project delivery services in line with the strategic objectives of the business.
• Programme/Project Set Up and Closure: Works with the business to define and agree project structure and benefits and to confirm that outputs and outcomes will support their realisation.
• Governance and Reporting: Creates, implements and operates within an appropriate governance framework which aligns to the wider Group governance framework.
• Planning and Finance: Defines detailed project delivery plan; drives progress against the project plan; understands, challenges and proactively manages the cost position; and acts to mitigate potential cost or time delays.
• Resource Management: Identifies and secures appropriate resources to work on the project; defines clear roles and responsibilities for all team members including specific responsibility for production of all deliverables.
• Stakeholder Management: Leads the management/delivery of change through establishing effective relationships with key stakeholders.
• To develop and maintain an excellent working relationship with business colleagues in support of project delivery
• To identify and mitigate project risks with an objective of zero defects once business transferred to the live environment; in addition to manage and mitigate the impacts of issues where they arise.
• Dependent on assignment, to manage and develop a team of staff who are responsible for supporting and facilitating delivery of projects either within the Department or as a collective project team from across the business.
• Risk: Continuously evaluates programmes/projects for financial and people risk and regulatory compliance and takes appropriate steps to mitigate.
• Group Values: Role models HSBC Group values and behaviour and encourages this across the Change community, through visible leadership and by example.driven change initiatives

Management Risk

• Responsible for the continual assessment of operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructuring and the impact of new technology.
• Demonstrates compliance with HSBC Bank plc Group standards, manuals and policies and adheres to the defined work practices, internal controls and risk management standards associated with the role.

Observation of Internal Controls

• Maintains HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
• Understands, follows and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business activities associated with the role, specifically HSBC Bank plc internal controls and compliance policies and manuals.