FastTrack

Microsoft 365 continues to experience incredible growth as the company focuses on its productivity cloud strategy and enabling secure remote work for its customers. The FastTrack team drives this strategy and is looking for individuals that share in the passion to drive business value and customer success using Microsoft 365 and related technologies.

FastTrack Engineer

The FastTrack Engineer (FE) serves as a deployment coordinator, demonstrating both technical and project governance capabilities. As a trusted technical advisor, the FE will provide technical deployment guidance and best practices, overcome hesitancy by addressing technical and business blockers to gain commitment from the customer to move forward with those plans.

Responsibilities

Technical Advisor:

Demonstrate working knowledge of the M365 suite.
Lead with an identity driven security approach based on Microsoft best practices.

Planning Organizing & Executing:

Proven ability to collaborate across multiple stakeholder teams to drive deployment efforts with Enterprise level customers.
Lead peer teams and drive best practice sharing.

Customer Focus, Customer Value Realization & Drive for results

Provide consultancy and act as business value advisers to customers.
Drive delivery excellence and ensure a high standard of Data Quality.

Qualifications

Required Qualifications:

3+ years' experience supporting Microsoft 365 technologies with customer relationships and strong technical delivery

Preferred Qualifications:

Enterprise-scale experience with cloud and hybrid infrastructures, migrations, and technology management
Onboarding/Deployment/ Migration experience in:

Exchange
OneDrive Sharepoint
EMS
Windows 10
Office Pro Plus
Teams
Networking
Identity
Cloud concepts
Security and Compliance
Scripting
Problem solving
Influencing skills
Soft Skills

About Customer Experience and Success

Do you want to empower every person and every organization on the planet to achieve more?

Do you want to work in an open and inclusive environment where diverse perspectives are celebrated?

If you love talking to and learning from customers and are excited about working with brilliant technical minds, we want to talk to you.

In Customer Experience and Success, we are focused on how we can Empower, Help, and Advise Microsoft customers. We engage in solving complex problems for customers, we collaborate and knowledge share with each other, and we innovate on solutions to enable our customers to make the most of Microsoft products.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Responsibilities

Qualifications

FastTrack Engineer - M365 Cloud Technologies