The role of the Data Center Integration and Technical Infrastructure Manager (ITIM) requires strong interpersonal, communication and organizational skills. We are seeking a Program Manager with the ability to self-direct and who has a strong background in Data Center Construction & Fit-out projects, with an emphasis on passive telecom infrastructure/construction management.

The DC ITIM is responsible for the program management of all integration and technical infrastructure fit-out activities associated with MSFT owned system and/or services and critical infrastructure that is required to be installed into new data center builds or lease facilities to deliver capacity to the business in the Boydton, Virginia metro. The role requires the identification and management of scopes and interdependencies between all external and internal stakeholders and coordinating same with the physical construction build and general contractor. The DC ITIM is responsible for coordinating the handover process and ensuring the required handover documentation and expectations are met to handover the space to our Operations teams and the business.

DC ITIM is responsible for producing and managing project plans and executing major milestones (Early Access, Ready Network Install, Corpnet Live, Security CX Complete, Fit Out Complete, Lockdown, Colo Ready) and for the financial approval and management function.

This position will be based in Boydton and will have responsibility of leading DCI scope of work for multiple Lease and Build projects across the Boydton, Virginia metro.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

The key responsibilities of the ITIM includes, but is not limited to:

• The ITIM will be a relentless advocate for managing a safe worksite , supporting the implementation of the Microsoft High Risk Activity (HRA) program and work with our Construction PM and landlord groups to deliver trade collaboration methods to improve safe working and co-ordination of the job sites.
• The ITIM is responsible for coordinating internal Microsoft scope and resource efforts, requirements, and schedules with those of the landlord, Owned Vendors and Suppliers to ensure a smooth and timely handover of the fitted out Data Centre facility and capacity to the Microsoft Operations team and Business Groups.
• The ITIM will coordinate with the Data Center Engineering (DCE) team and supporting specialty consultants to review, improve and execute the design.
• The ITIM is responsible for the coordination of the telecom materials procurement, telecoms installation, Security systems installation, FFE procurement and installation
• Coordination of the design, procurement, installation and turn up of the facility Corporate Network
• In cooperation with the Construction Lead this position aligns metro wide delivery strategies to local team objectives, business processes, vendor management strategies, and cross-group collaboration efforts.
• The ITIM will align with the Construction PM to agree delivery strategies across multi sites and manage a continuous improvement program that will result in a lean project delivery approach.
• The ITIM will be the responsible identifying and managing stakeholder dependencies and construction deliverables and handoffs for/with Microsoft Security (DCPS), Microsoft IT (CSE), DCI NE, Networking and Integrated services.
• The ITIM will work alongside the DCD Construction manager and report into the Regional ITIM team leader and is responsible for the delivery of Integration and Technical Infrastructure scope and deliverables for the US-East Region.

Business Processes:

• Create and/or maintain best practices to identify and incorporate cost-effective solutions in line with evolving Microsoft Div 1 specification requirements and report on KPIs for the same.
  
• Manage the selection, contracting, and integration of multiple vendors and internal partners.
• Drive deployment of solutions that can be socialized globally across DCD projects, both builds and leases.
• Facilitate client/sponsor decision-making to drive solutions, schedules, and manage change as required.
• Apply influence, strategies, and negotiation skills to identify options and recommend solutions.

Communication:

• Regularly review cost and KPI metrics, invoices, process/policy communications to partners.
  
• Coordinate meetings and activities of vendors, cost managers, and integration of lessons learned in support of the Data Center Integration & Construction Project Management Teams.
• Attend scheduled owner/architect/contractor (OAC) and other project meetings, and report, as necessary.
• Report Project Progress on scope, schedule, and budget in relation to the Integration scope and packages as required for the US East Region.
• Provide weekly project status reporting to DCD standards.
• Challenge and remove barriers by working with others around a shared need or customer benefit.
• Ability to maintain a broader perspective, identify and evaluate opportunities to enhance the business through cross-group collaboration.
• Incorporate diverse perspectives to thoroughly address complex business issues.

Accountability:

• Responsible for developing, managing, and reporting on safety, scope, schedule, and budget in relation to the Integration scope and packages.
• Work independently in support of the DCD PM.
• Track lessons learned and identify and execute on cost down site up opportunities.
• Vendor Management and contract compliance
• Provide Vendor oversight and performance management, as required.
• Support Preparation of Request for Proposal (RFP’s), PER’s, and other project approval tools & templates.
• Review and approval of vendor scope of work and design review of site and building plans, as required.
• Validate vendor pay-application and invoice review and approval in line with milestone payment schedules.
• Manage compliance with prior audit results and recommendations.

Qualifications

Required:

• Bachelor’s degree in computer science, business management, electrical engineering, construction management or similar experience.
• 5+ years’ experience in IT fit out or construction related project management.
• Experience managing large scale enterprise projects with both localized and virtual teams.

Preferred:

• BICSI RCDD or similar Telecommunications Design/Installation Experience preferred.
• Experience managing large scale enterprise projects with both localized and virtual teams.
• Must be able to work within a dynamic team of full-time employees and consultants.
• Client or Contractor side Datacenter construction or management experience.
• PMI (Project Management Institute) – PMP (Project Management Professional) certification highly desired
• Self-starter with demonstrated ability to manage multiple priorities, projects, and deadlines simultaneously
• Cross-group collaborator and influencer across teams and organizations with proven success in participating in cross-functional teams to deliver on key projects.
• Must be able to work within a dynamic team of full-time employees and consultants
• High personal standard to deliver a thoughtful, polished and quality work product.

Background Check Requirements:

Candidates must meet Microsoft, customer, and government security background screening requirements for this role. These requirements currently include, but may change, and are not limited to:

• Microsoft Cloud Screen Background Check: This position will be required to pass the Microsoft Cloud Screen background check upon hire/transfer and every two years after that while in this role.

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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to askstaff@microsoft.com.