UX Research: Full Time Opportunities for University Graduates

Microsoft

Location: Charlotte, North Carolina, Redmond, Washington

Job Type: Full time

Posted

Men
16%
Women
Show that gap who’s boss!
Women are 16% less likely than men to apply to a job once they’ve viewed it, but are 16% more likely to get hired after applying to a job.*
*LinkedIn Talent Solutions Gender Insights Report 2019

Every year, we welcome thousands of university students from every corner of the world to join Microsoft. Bring your aspirations, talent, potential—and excitement for the journey ahead.


Come build community, explore your passions and do your best work at Microsoft! As a UX Researcher, you will drive human-centered strategy, help set product direction, and contribute directly to ongoing product development by integrating insights about human behaviors, attitudes, practices, and norms. This opportunity will allow you to drive short and long-term research plans to fill in knowledge gaps, prioritize inclusion, identify risks, and inform product decisions. You’ll conduct analyses and distill quantitative and qualitative data into actionable insights and actively contribute to achieving product outcomes that delight customers and meet desired organizational goals; contribute to business success across all stages of the product cycle by representing the voice of the customer.


Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Learn more about our cultural attributes.

Those hired into this role are invited to participate in Microsoft Aspire Experience, a two-year learning and development experience where you'll build your network, cultivate intentional capabilities and gain perspective into the career opportunities across Microsoft’s many exciting businesses.

Responsibilities

  • Create and drive plans for research studies and/or programs for a component or feature.
  • Define and scope problems for study with clear success criteria relevant for business needs.
  • Choose the research method(s) best suited to the business objectives and learning needs.
  • Collect valid, reliable, and unbiased data. Synthesize and distill data.
  • Review quantitative and/or qualitative signals to draw appropriate and valid conclusions from available data; analyze data, identify common elements and themes, and recognize cause and effect relationships. Translate raw data into insights.
  • Apply user experience research and design thinking approaches to solution exploration.
  • Measure user experience improvements over time for a component or feature.
  • Produce impactful artifacts generated from research findings.
  • Create communication methods that promote an emotional connection to a customer and convey real user stories that reveal customer insights.

Qualifications

Required/Minimum Qualifications

  • Currently pursuing or recently completed a bachelor's or master's degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) design work or research experience
    • OR equivalent experience.

Additional or Preferred Qualifications

  • Bachelor's degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 2+ years User Experience Research experience
    • OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field
    • OR equivalent experience.
  • 1+ year(s) experience in research methods impacting both product direction and detailed experience design.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

The salary for this role in the state of Colorado is $92,900 - $151,800.

At Microsoft, certain roles are eligible for additional rewards, including annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.

Benefits/perks listed here may vary depending on the nature of your employment with Microsoft and the country where you work. US-based employees gain access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and fitness benefits, among others.

Visit our Careers FAQ Page to learn more about the interview process and answers to commonly asked questions.

You’ve got this!