Billing Supervisor (Hybrid)

National Interstate Insurance Company

Location: Richfield, Ohio

Job Type: Full time


National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!

Essential Job Functions and Responsibilities

  • Supervises the day-to-day activities in Accounts Receivable, Accounts Payable, or Direct Bill.
  • Accounts Receivable functions:

Responsible for collection activities such as sending follow-up inquiries, negotiating with past due accounts, and referring accounts to collection agencies.

  • Accounts Payable functions:

Ensures timely payments of vendor invoices and expense vouchers and maintains accurate records and control reports.

Responsible for preparing accounts payable register and related reports.

  • Direct Bill functions:

Responsible for billing information, account reconciliation, and billing problem resolution to internal and external customers involving multiple lines of insurance.

  • Responsible for performance and coaching of staff and decisions regarding talent selection, development, and performance management. Ensures new members of the team receive proper training.
  • Ensures that the team meets performance targets.
  • Manages relationship with other departments and/or outside agencies to resolve problems.
  • Performs other duties as assigned.

Job Requirements

Education: Bachelor's degree or equivalent experience.

Field of Study: Business, Accounting or a related discipline.

Experience: 5 to 7 years of related experience, including 1 to 3 years of leadership experience. Previous experience in the insurance industry preferred.

Additional Job Description

Scope of Job: Requires a minimum of 2 reports. Implements policies, procedures, and strategies under the direction of management. Relies on experience and judgment to accomplish goals.


NIC National Interstate Corporation


We offer competitive healthcare, retirement and paid time off benefits.

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