Associate Business Analyst - Graduate Development Program (Hybrid)

National Interstate Insurance Company

Location: Richfield, Ohio

Job Type: Full time


National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!

Essential Job Functions and Responsibilities

  • Assists with the formulation and definition of systems scope and objectives through research and fact-finding combined with an understanding of applicable business solutions and business requirements:
    • Assists with the analysis, identification in writing detailed description of user requirements, program functions, and steps required to develop or modify computer programs.
    • Makes basic suggestions for business process improvements with an understanding of routine technical problems and solutions as they relate to the technology needs.
    • Assists in the preparation of analysis for production support of systems and applications and associated documentation.
    • Acts as a liaison between business and IT. Develops and maintains knowledge of customer's business.
  • Assists in the formulation of systems to parallel overall business strategies.
  • Assists with the design and implementation of operational and system enhancements to ensure production capabilities are both effective and efficient:
    • Assists in the development of test plans and may execute tests.
  • May participate in estimation process.
  • Develops the ability to use standard reporting tools and databases.
  • Develops business knowledge and customer relationships.
  • Interviews end users for basic data requirements, reports, and analyses. Ability to use standard reporting tools and databases.
  • Performs other duties as assigned.


NIC National Interstate Corporation


We offer competitive healthcare, retirement, and paid time off benefits for full-time and part-time benefit eligible employees.

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