Who We Are:
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
Summary of Role: The Senior Consultant is at the forefront of client interactions, fostering and nurturing strong relationships with both clients and carrier representatives. This dynamic role involves in-depth research, comprehensive analysis, and expert evaluation of various benefit plans, including medical, life, disability, and more, positioning you as a trusted benefit advisor to our clients. As the lead consultant and primary point of contact, you'll be the linchpin of client satisfaction, taking on challenging, large-scale accounts with some guidance and approval from your Supervisor. Moreover, at this level, you may find yourself directly supervising and mentoring team members, adding another layer of leadership to this exciting opportunity. Join us in this influential role where your expertise truly shines!
Essential Duties and Responsibilities:
- Negotiates terms, conditions, coverage limits and pricing with carriers and wholesalers.
- Develop and maintain ongoing relationships with clients; Act as the subject matter expert on Health & Welfare Benefits and vendor/carrier products and services.
- Maintains a project plan to ensure client deliverables are provided on time. Delegates work to more junior team members to ensure completion.
- Build and maintain strong relationships with carriers, companies and clients. Keep clients apprised of appropriate industry trends and events, including all state and federal regulatory issues
- Maintain relationships with carrier representatives in order to better understand available products and services in the marketplace and recommend them to clients.
- Anticipate client needs and identify the strategies to solve them.
- Review request for proposals and insurance plan analyses, negotiate with carriers and recommend renewal actions. Oversee implementations of new business.
- Understand and articulate alternative funding strategies.
- Work with director to develop and execute client strategy plan and defined deliverables.
- Oversee open enrollment process for clients; Review employee presentations and communication materials.
- Conduct and present annual client compliance audits.
- Genuine understanding of client financial mechanics and projections.
- Keep clients apprised of appropriate industry trends and events, including all state and federal regulatory issues. Explain legislative guidelines including COBRA, HIPPA, ERISA, Section 125, and Health Care Reform to clients; Keep clients aware of updates on relevant
- Interpret plan rules to ensure compliance with Plan Documents and Summary Plan Descriptions (SPDs).
- Review the work of the Account Managers on the team and provide informal mentorship to them.
- Ensure all client data is entered into CRM System (Salesforce) in a timely manner.
- May have direct supervisory responsibility of junior team members
Knowledge, Skills and/or Abilities:
- Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and services
- Ability to work independently and anticipate client and team needs
- Effective time management and decision making skills
- Diligent follow up skills
- Ability to express ideas clearly in both written and oral communications
- Strong Microsoft Excel and PowerPoint skills
- Commanding presentation and public speaking abilities
Education and/or Experience:
- BA/BS preferred
- Typically more than 8 years industry and product line experience.
- 8+ years of health and welfare consulting experience required.
Certificates, Licenses, Registration:
- Life, Accident and Health Insurance License required
- GBA or CEBS Certification a plus
What We Offer
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $91,600 – $135,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer.