Who We Are:
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
The AVP, East Central Broking Leader will drive commercial P&C strategy and market execution across the Northeast, leading all aspects of complex placements, strengthening carrier relationships, and partnering with producers and account teams to accelerate growth and retention.
Location: Hybrid - Indianapolis
Key Responsibilities
Strategic Leadership
- Lead strategy development and marketing for a book of NFP clients in the Northeast region. Partner with the account service team and client to gain strategy alignment and establishes a plan and timeline to complete the strategy.
- Implement national and regional broking strategies to ensure optimal outcomes for NFP’s clients
- Engage with producers to identify market opportunities and support new business strategies.
- Develop and complete strategy for at-risk accounts, ensuring retention and profitability.
- Identify book of business optimization opportunities
Operational Process
- Drive placement strategy and execution – client needs assessment, program design, carrier negotiation and marketing execution to deliver customized solutions for NFP clients; ensure a go-to-market strategy is in place for each broking engagement
- Collaborate with account management team and client to ensure complete and timely submissions, respond to carrier queries, compile and analyze carrier quote proposals, and present clients with a clear summary of the marketing process and a proposal with recommendations
- Determine proper coverage given the client risk profile, business objectives (current and future) and risk appetite to ensure and mitigate risk.
- Develop creative solutions to effectively address difficult placement scenarios; lead the process and drive outcomes to enhance customer satisfaction around key results
- Proactively coordinate and handle broking around the placement cycle in accordance with NFP’s service model standards and timelines
- Implement NFP’s broking strategies, including strategic carriers, panels, and preferred wholesaler utilization
- Support team members in responding to client queries and concerns to resolve issues promptly
- Drive and ensure the effective deployment of data and analytics to provide meaningful program insight for clients and the broking team
- Lead the preparation of proposal documents for marketed accounts
- Prepare complex coverage and policy comparisons, diagnostics, consolidated coverage/policy analyses, letters, and reports
- Manage the review of binders and policies to ensure terms and conditions are accurately reflected
- Partner with Producers and account teams during the sales process, including prospect qualification, program review, recommendations, marketing, RFP response, BOR issuance.
- Support the development of sales documents, presentations, stewardship reports, and RFP responses for prospective clients
- Support the broking team and region in achieving KPI’s including growth and retention objectives. Drive and support prospect sales efforts, expand existing client relationships through cross-sell and up-sell initiatives, ensure distinctive client value is delivered through all placement and facets of service engagement
Talent Development
- Ensure consistency in broking standards and client delivery across the region.
- Mentor and train junior talent, fostering a culture of excellence, accountability, and growth.
- Educate AE/AM on market dynamics and market trends and how those factors affect the client and the placement strategy.
Carrier Relationships
- Build and maintain strategic relationships with key carrier partners to enhance placement outcomes and market access.
- Develop strong, productive, trustful and resilient relationships with carrier and wholesale partners and their staff and NFP local office teams
- Know and stay abreast of carrier appetites. Ensure the right markets are approached for the right risks.
- Stay current on market trends, market dynamics and terms and conditions and educates the client to help them make better informed risk transfer decisions.
- Operate as a steward of the broader NFP while engaging in the marketplace.
Qualifications
- 10+ years of experience in commercial P&C broking, with a strong understanding of mid-market dynamics.
- Proven leadership experience in managing teams and driving pivotal initiatives.
- Deep carrier relationships and market knowledge across the Northeast.
- Strong communication, negotiation, and partner management skills.
- Ability to mentor and develop talent across experience levels.
- Experience with Epic (agency management system) a plus
- Proven technical proficiency and creativity demonstrating excellence in developing and delivering innovative property and casualty solutions
- P&C Insurance License required
- Travel as the need arises for client, prospect and industry events
What We Offer:
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $125,000 to $175,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer.