Who We Are
NFP is a seven-time Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We’re a recognized Elite Agency award winner and a leading property and casualty broker, benefits consultant, wealth manager, and retirement plan advisor. NFP provides solutions enabling client success through the expertise of over 7,000 global employees, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors and financial institutions. To learn more, please visit: https://www.NFP.com.
Summary of Role:
This is a full-time hybrid position (home/office) working closely with the Benefits team on the development and management of clients’ health & well-being programs. The Senior Well-Being & Engagement Consultant will lead the well-being & engagement practice for the Atlanta, GA office, overseeing one remote Well-being & Engagement Consultant, and working closely with the producers and the account teams. The Senior Consultant will support his/her own clients in collaboration with the account teams, and coordinate projects and work plans for the well-being consultant in the overall support of the benefits team and clients. This position will also enjoy the collaboration of the Atlantic region well-being & engagement team and will work closely with the regional well-being leader.
Essential Duties and Responsibilities:
- Work collaboratively with the regional well-being leader to oversee the well-being practice model for the Atlanta office, and oversee the well-being consultant in the delivery of services to clients and account teams
- Maintain a book of business of primarily larger client accounts, and provide wellness strategy consulting and project management, including bi-weekly/monthly calls and periodic in-person meetings
- In collaboration with the well-being leader and other regional well-being consultants, develop and promote innovative resources and services that can be leveraged across clients and effectively utilized by the benefits team to help them support their clients
- Oversees vendor performance including vendor selection, implementation, and ongoing performance to ensure deliverables are met
- Provides strategy for clients in forming and developing their well-being program including initiatives, goals, well-being committees, and developing effective communications to promote client well-being programs
- Reviews client utilization and cost data to identify population health management opportunities and recommend strategies and third-party vendor solutions as appropriate
- Utilize research and data analysis for the development of client-specific well-being strategy to support solutions that help target chronic conditions
- Assist with coordination of onsite and virtual events for clients including health fairs and educational seminars/webinars; some onsite events require in person attendance, with minimal travel to clients in locations outside Atlanta
- Assist with client and prospect presentations to effectively communicate the NFP well-being value proposition, including preparation of RFP responses and presentations
- Maintain a working knowledge of compliance rulings and recommendations related to workplace well-being to ensure client programs are within boundaries, as well as keep clients informed about developments in a timely manner, making program recommendations as appropriate
- Leverage NFP’s size and reputation to negotiate competitive fees and solution options from carriers and vendors
- Develop, maintain, and grow relationships with both internal (NFP leadership and account teams) and external (vendors, insurance carriers, clients, etc.) stakeholders to ensure delivery of high-quality services
- Stay informed on industry research, trends, vendors, and benchmarking, to bring innovative approaches to client-specific strategies
- Participate in cross-office functional teams to contribute to well-being deliverables region-wide such as trainings, benchmarking, trend reports, etc.
- Champion the Atlantic region holistic well-being initiatives for the Atlanta office to drive engagement and positively impact the health and well-being of NFP colleagues
- Additional duties as assigned
Knowledge, Skills and Abilities
- Knowledge of health care, well-being and engagement industry and trends
- Passion for health and well-being; energetic, flexible, collaborative, and proactive
- Ability to foster positive working relationships internally and externally at all levels across organizations, especially with account management teams to support an integrated client strategy
- Excellent consulting and project management skills; represent NFP well, in person and via social media
- Experience setting strategic plans for well-being
- Ability to be proactive, provide project status updates, and see projects through to completion
- Proven aptitude for quick and creative thinking within demanding deadlines
- Excellent written and verbal communication skills including the ability to present to clients and prospects
- Experience leading others on a team preferred, providing feedback and developing team members’ strengths and growth opportunities
- Expert level knowledge in the Microsoft Office Suite, as well as technology platforms including Teams, GoToMeeting, etc.
- Benefits experience is a plus
Supervisory Responsibilities:
- Senior Consultant will oversee one well-being consultant in support of Atlanta clients
- Provides leadership, direction, support, and feedback to well-being consultant
Education/Experience/Licensing/Certifications:
- Bachelor’s Degree preferred in Public Health, Health Promotion/Education, or related health field
- 3-5 years’ experience in well-being program development, implementation, evaluation, marketing, and promotions, preferably in the insurance industry
- Previous experience leading a at least one person preferred
- Wellness certification preferred
- Life and Health license preferred
Physical Demand: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision and distance vision. Occasional lifting and transporting of materials to client events with the assistance of a carrier.
Working Conditions: Climate controlled office environment; occasional visits to client work sites that may not be climate-controlled.
What We Offer
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our
