Renewals - Renewals Enablement Manager
Location: United States
Job Type: Full time
Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box, we’re looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We’re building a world where Identity belongs to you.
We are looking for an experienced individual to lead our Renewals Enablement Program to improve employee effectiveness. The ideal candidate will have a passion for adult learning theory, corporate training, and curriculum development, with an emphasis on delivering content for multiple learning styles. This person will be responsible for driving renewals enablement initiatives and ensuring the content produced by the team meets organizational standards for optimal revenue performance. The Renewals Enablement Manager is an individual contributor role reporting to the Director, Renewals Effectiveness & Scale.
- Work with cross-functional teams to identify renewals-focused training and enablement needs and develop solutions that meet those needs
- Develop and implement renewals enablement strategies that align with the organization's goals and objectives, with a focus on ensuring a renewals-related learning experience
- Ensure content produced by the team meets organizational standards for accuracy, consistency, and quality
- Where fitting, incorporate gamification along the learning journey to enhance the learner's experience
- Assist in building performance criteria to improve career progression visibility and expectations (Renewal Certifications)
- Analyze data to measure the effectiveness of renewals enablement initiatives and adjust the strategies accordingly
- Align closely with the Director of Scalability and Effectiveness to collaborate on key performance indicators
- 8+ years of experience in adult learning theory, corporate training, and/or curriculum development
- Previous enablement experience
- Strong communication, leadership, and interpersonal skills
- Ability to work independently and as part of a team
- Ability to manage multiple projects simultaneously
- Thorough understanding of design principles, Bloom’s taxonomy, and Maslow’s hierarchy of needs and how they can be incorporated into an iterative curriculum framework
Okta is an Equal Opportunity Employer.
Below is the annual On Target Compensation (OTE) range for candidates located in California, Colorado, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
What you can look forward to as an Okta employee!
- Amazing Benefits
- Making Social Impact
- Fostering Diversity, Equity, Inclusion and Belonging at Okta
Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.
Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.