A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right.
We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.
At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together.
Thumbtack by the Numbers
- Available nationwide in all 3,143 U.S. counties
- 75 million+ projects started on Thumbtack
- About 4 million customers in the last 12 months
- Pros earn billions on our platform
- About 10 million 5-star reviews for our stellar pros
- 1000+ employees and $3.2 billion valuation (June, 2021)
About the Applied Science team:
At Thumbtack, the Applied Science team is responsible for a wide variety of problems spanning machine learning, statistics, and computer science:
- Characterize marketplace dynamics. Thumbtack’s marketplaces consist of thousands of active markets across our service categories and U.S. cities. Via exploratory data analysis and experimental design, our team works to understand trends and behaviors within these markets.
- Improve customer and service provider matching. Matching and optimization algorithms are fundamental to Thumbtack’s product: we now service millions of matches per week. Identifying better matches between customers and service providers has an incredible impact on the experience of customers and professionals transacting on our platform.
- Model complex relationships in the presence of many confounding factors. Predictive modeling problems are everywhere across our product. Our team works to scope, design and implement machine learning models to support Thumbtack’s product.
Role Summary
We are seeking a Head of Applied Science who will leverage data science and applied science to build a more compelling product for Home Owners and Pros, and scale Thumbtack’s business. Reporting to the CTO, you will be responsible for growth initiatives, demand & supply optimization, dynamic pricing, personalized home care solutions. You will drive the Data and Machine Learning strategy and leverage generative AI such as LLMs to bring a step function change in Thumbtack’s offerings.