At Microsoft, we don’t just value differences, we seek them out. We invite them in. Microsoft is a place where employees can be who they are. We value diverse perspectives. And as a result, we have better ideas, better products, and happier customers.

Microsoft is the destination for experienced, collaborative, and passionate digital advertising professionals seeking a rewarding career and lifestyle. We offer a compelling portfolio of advertising products, innovative solutions and the opportunity to engage with some of the brightest minds in the digital industry. We are passionate about helping our customers achieve more, and that means we really listen and learn from them. We bring solutions that don’t just meet the needs of customers and their businesses, they often surprise and delight them. Then we innovate further to give them even more.

New Opportunity: Client Partner Lead, Finance Vertical

The Global Strategic Sales organisation exists so that Microsoft Advertising can deliver value and exceptional service to the largest Advertising Agencies and Brands in the UK. This role focuses on partnering with Agencies and Brands to maximise the ROI of their digital media spend and to support them in their digital transformation. The Client Partner Lead is dedicated to increasing revenue and improving customer satisfaction through Strategic account planning. The Client Partner Lead adds value by developing and maintaining strong customer relationships that include building relationships with executives at the Chief-level (CxO) as well as other Business and Technical Decision Makers within the customers’ organisations.

The role develops actionable territory plans and account plans that define clear revenue and customer satisfaction growth strategies. Success is measured by Digital media spend, increased share of wallet and increased customer satisfaction. This role is unique in its opportunity to leverage technology and extensive members of the virtual account team extending across the breadth of Microsoft to build strong relationships with the accounts in the portfolio.

Responsibilities

The role of the Client Partner Lead is to be part of Microsoft Advertising and represents a great opportunity to join Microsoft's progressive and inclusive culture, work with autonomy in the role and help build and shape the growth of this area.

The Impact You’ll Be Making…

Lead Finance Vertical for the UK and account planning process that aligns to partner and Microsoft resources to maximize revenue, customer satisfaction, and grow share and ensure that these plans are actionable and measurable.

Reach and exceed personal sales quota. Through thoughtful and strategic planning, the individual in this role will achieve their personal sales quota for their assigned book of business. This will require you to build strong, deep, and broad customer and partner relationships: These plans should be aligned to your customers strategy.

Plan and pitch proactive solutions that grow revenue and meet advertiser needs. Partner with account team to identify opportunities and create compelling proposals that meet customer goals. Educate advertiser/agency at all levels (C-level and down) on how the Microsoft Advertising ecosystem can help them to reach their business goals and new markets/targets.

Build a healthy predictable pipeline that meets or exceeds quota expectations: Qualify opportunities and convert them to a customer solution-based scenario. Prepare monthly forecasts and pipeline reports, using Microsoft’s tools and resources.

Act as strategic leader for a customer-focused Account Team. Develop and grow mutually beneficial working relationships with key internal partners (e.g. Account Managers, Insights Leads, Marketing stakeholders, engineering). Utilise partner relationships to present a united front to customers and secure strong cross-group collaboration that enables quick responses to customers.

Continually develop industry knowledge and grow professionally. Develop and maintain an expert level understanding of the Digital industry and trends affecting or influencing the marketplace and provide insights to the advertiser/agency. Present the Microsoft Advertising story at Industry events and engage in customer activities/events to increase industry and product knowledge.

Continuous business learning and professional growth: Develop a working knowledge of Microsoft’s transformation, establish peer to peer and mentoring, and leverage all training resources.

Be an advocate of Microsoft’s strategy to empower every individual and organisation on the planet to achieve more.

Qualifications

Skills and Experience

We're looking for individuals who can demonstrate some of the following competencies and traits:

• A relentless focus on the customer experience, with demonstrated capabilities meeting customer needs and strategic campaign goals
• Strong problem solving and analytical skills to deliver customer-focused solutions
• Demonstrated passion for Advertising, media and technology and its use in driving revenue and customer satisfaction
• Flexibility to maintain focus through change and thrive amid ambiguity
• Proven ability to multitask & work under pressure and build ongoing relationships
• Excellent written and verbal communication and presentation skills
• Proven track record of exceptional performance, high productivity and meeting deadlines
• Experience working in a sales or customer service organization
• Strong Search and/or programmatic/native advertising experience
• High competence level with Excel, knowledge of Outlook, Power Point

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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