
Lead Site Reliability Engineer
About us:
Cartology is the Woolworths Group’s new stand alone media business and the exclusive media partner to Woolworths Supermarkets, BWS and Dan Murphy's.
Customer behaviour is changing. Shoppers have more choices than ever before – both in the way they shop, and how they consume media. With all this choice, it’s harder than ever for brands to reach audiences at scale and grab their attention.
Cartology delivers data-led marketing solutions, putting insights and customers at the heart of everything we do. By combining our rich customer knowledge with our diverse media channels, we are passionate about driving real customer impact at the moments that matter most.
We operate in a fast paced, nimble environment with professionals who work collaboratively to achieve market leading outcomes. Our point of difference is that we are part of Australia’s largest retailer allowing us to provide unparalleled career opportunities.
Role Purpose:
Cartology is Woolworth’s rapidly growing media solutions business, providing market leading media solutions to Woolworths suppliers and partners across online search and display, digital out of home, point of sale and print media channels. Currently in a scale-up phase with significant further growth ahead, Cartology leverages the best of the Woolworths group expertise while creating its own distinct offering and culture.
Cartology is seeking a Lead Site Reliability Engineer to join our team. Reporting to the Head of Data & Analytics and Business Applications, you will play a key role in establishing SRE as a core capability within Cartology with a focus on keeping our campaign systems, data platform, execution channels and products scaling and running reliably. This is a role for a technologist who loves partnering with business and technical teams to deliver tangible business outcomes.
The successful candidate must be a self-motivated learner and demonstrate the passion and commitment to continually strive for excellence through a customer-facing lens.
What am I accountable for:
Joining Cartology, you will be an integral to the stand up of our SRE function. Building out a team of SRE Engineers, this newly created environment has the perks and freedom of a start up whilst having the financial backing and infrastructure of a large organisation
- Partner with key business units for discovery and education on the importance of SRE
- Establish ways of working to include process, governance, risk and Security practices
- Monitor and improve the inventory hardware
- Build out the Data platform whilst driving the automation and reliability of them
- Support and create the Network and Infrastructure of physical hardware
- Continuously work on improving the lifecycle and management of Cartology’s execution channels,campaign systems, data platform and products.
- Support services and pipelines before during and post launch and continually strive to automate and improve the monitoring, latency, availability and overall system health
- Automate and scale systems whilst improving reliability
- Manage incident responses and user communications
About you:
You will have previous experience as a people leader who is able to establish and maintain an SRE function. Bringing with you a background in DevSecOps, to include Infrastructure, Security and Networking.
- 8+ years operations / devops / software experience with a deep technical knowledge of the foundations of computer science and engineering
- Demonstrated technical team leadership experience (e.g. tech lead, engineering manager or other proven tech leadership)
- Deep understanding of SRE core principles with experience implementing and iterating on them with business and technical stakeholders
- Extensive knowledge of infrastructure as code techniques including tools like Terraform
- Experience with building robust production grade CI/CD pipelines
- Experience building, automating and monitoring production cloud environments (GCP preferred)
- Deep knowledge of automation and scaling of data and analytics platforms
- Strong knowledge of security and networking concepts in practice
- Expertise in Docker/Kubernetes
- Strong coding skills in either Scala/Python/Go/Java/SQL or similar and excellent scripting skills (bash/python etc)
- Knowledge of data structures, algorithms and distributed systems
Nice to have:
- Experience running SRE practices for digital and/or physical systems.
- Experience in the media industry including digital media is highly desirable.
- Experience in retail and e-commerce is beneficial.
Woolworths Group has announced its intention to introduce a new requirement for Australian team members to be vaccinated against COVID-19 in the coming months.
The policy is intended to strengthen Woolworths Group’s workplace health and safety settings as the nation moves to the next phase of the pandemic and various states and territories begin removing COVID-19 restrictions. It will apply group-wide and cover Australian team members working in stores, distribution and online fulfilment centres, and support offices.
Woolworths Group CEO, Brad Banducci said: “We have a clear obligation to provide our team members with the safest possible work environment as we supply the food and essential needs our communities rely on.
“We have 170,000 team members across our stores, distribution centres and support offices, and more than 1,200 retail stores. With each store welcoming an average 20,000 customers a week, a single team member can come into contact with quite literally thousands of people in the course of a normal working week.
“As we enter the next phase of the pandemic and learn to live with COVID-19, we need to strengthen our workplace safety settings and vaccinations are clearly a key part of this.
“After careful review of the best medical advice, we’ve made the decision to require all of our team members in Australia to be fully vaccinated against COVID-19.
“Importantly, we have been listening to our team members. With states and territories at different levels of vaccination uptake and availability, we will engage with them further on our roadmap and implement a sensible and pragmatic timeframe for the requirement to come into effect.”
Unless public health orders come into effect sooner, the proposed timeline for the full vaccination requirement in ACT, NSW, NT, Victoria and WA is 31 January 2022 and 31 March 2022 in the other states.
Woolworths Group will engage with its team, and others who regularly visit its workplaces, to understand any practical and individual issues in meeting the requirement. This will include allowing for legitimate medical and religious exemptions. Woolworths Group expects to make a final decision and release its policy in November 2021.
Woolworths Group Chief Medical Officer, Dr Rob McCartney added: “The medical evidence is clear - vaccination is the best protection against COVID-19 for our team members. A vaccinated team member is far less likely to get COVID, much less likely to pass it on, and also significantly less likely to become seriously ill.
“There is a clear and compelling case for a vaccination requirement to provide the safest possible work environment for all our team members. This is particularly important as restrictions ease and we see higher rates of transmission.”
Around a third of Woolworths Group’s Australian workforce is already subject to state issued health orders, which require either full or part vaccination in order to work.
Woolworths Group has been strongly encouraging its team members to get vaccinated since the beginning of the national rollout. It offers paid leave for frontline team members to access vaccination bookings and has also established vaccine clinics at its distribution centres and closed BIG W stores. So far, more than 12,000 Woolworths Group team members have received vaccination doses in these clinics.
Given the important role in providing food and everyday needs to the community, Woolworths Group will not require its customers to be vaccinated to access food and other essentials in its stores.
Joining the Group
As an inclusive, team-first company, our people are at the core of everything we do.
We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.
As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.
We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.
We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.
We’d love to hear from You
If you meet a number of the requirements, but not all, we encourage you to submit your application. You can learn more about working with us on LinkedIn or via www.wowcareers.com.au. #LI #work180
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.

