CyberCX, part of Accenture.
Opportunity for an experienced Sales Director to lead, develop and grow CyberCX's Customer / Sales Team in Perth.
The ideal applicant will be well established in the Perth, WA market, enjoy fast paced environments, and comfortable with complexity as we grow from the largest Cyber Specialist in Australia to operating on a global platform.
You will be a strong people leader, enjoy fostering a collaborative culture for a high performing team, and capable to set them up for success in our next chapter.
Key Responsibilities:
- Provide strategic leadership to achieve CyberCX’s goals by effectively managing, collaborating with and engaging regional teams; foster trusted partnerships, maintain clear communication channels, and align resources to create an empowered and high‑performing environment.
- Advise on, lead and develop long‑term customer relationship strategies aligned with CyberCX’s business objectives.
- Identify new product and service opportunities by analysing customer needs, market trends and competitor activity, and recommend relevant solutions and product lines.
- Implement, monitor and uphold business‑winning standards, including reporting performance and insights to the Executive Leadership Team and Board.
- Drive sales objectives by contributing market intelligence and strategic recommendations; implement efficient, customer‑centric standards; resolve issues; identify trends; and support improvements to sales systems and change initiatives.
- Coach and mentor high‑performing Customer teams within a complex matrix environment; guide the development of effective sales strategies, multi‑tiered approaches, measurable success metrics, targeted campaigns, risk mitigation plans and accurate forecasting
Qualifications
Preferred Experience:
- Minimum 10 years of progressive experience in sales within the cyber security or broader technology sector.
- Strong understanding of cyber security solutions and the full sales, customer relationship and customer experience lifecycle.
- Experience within a technology, business intelligence or consultancy/advisory environment is preferred; exposure to large‑scale change or transformation programs is advantageous.
- Strong financial and commercial acumen, including the ability to develop complex cost models and pricing structures.
- A desire to play a pivotal role in a fast‑growing, dynamic organisation, with the capability to operate independently in senior client settings and manage both client and consultant relationships.
- Exceptional stakeholder engagement and communication skills, with the ability to build credibility with senior leaders and internal teams.
- Ability to foster shared understanding and commitment to CyberCX’s purpose, values and agreed processes.