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Guidewire Claims Technical Lead


Location: Melbourne, Sydney

Job Type: Full time


Job Description

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 721,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us

Role Description:

  • Provide technical expertise and implement the overall technical vision for projects, programs and systems

  • Review and provide input into Architectural designs, requirements and test cases

  • Function as a subject matter expert and advocate for the software applications supported

  • Prepare design documents based on the requirement study which include High Level Design, Low Level Design Document, and imparting technical and business knowledge to the team.

  • Oversee technical deliverables for projects through the software development lifecycle, including validating the completeness of estimates, quality and accuracy of technical designs, build, performance analysis and implementation

  • Provide application support, including resolution of all incidents and requests in line with SLAs and proactively managing problems.

  • Ensure all applications adhere to security policies.

  • Work closely with client and stakeholders to design and document automation solutions that align with the business needs and are consistent with the architectural vision

  • Participate in Guidewire solutioning workshops and liaising with internal and client data architects

  • As necessary, liaise with external partners to ensure IT application-related incidents and problems are resolved in a timely and professional manner.

  • Ability to coach, mentor and lead a team of junior technical members including offshore teams


  • Good understanding of Insurance business concepts in UW, policy management, claims and billing

  • Hands-on working knowledge and experience in Guidewire Claim Center including hands on experience with PCF, UWI, Workflow, Data & Product Model, Forms Inference changes

  • Proven experience in DevOps and Agile delivery framework and tooling

  • Proven track record of delivering high quality work products and delivering tasks and activities as required, on time and with high quality

Bonus points if:

  • Guidewire Cloud experience

  • Guidewire certified ace/professional for at least 1 InsuranceSuite application

  • Expertise in designing the overall solutions on GW PC platform

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