- Join a global organization
- Develop your career within a world-class team
- Flexible work arrangements
Accenture has an opportunity for an Inside Sales Associate in their Sydney – North Sydney office. You’ll join a fun and energetic team delivering digital marketing expertise to the Australia and New Zealand SMB market, and an integral part of growing our business.
We are partnering with our client and their customers to build their brand awareness, increase product sales, and much more. Our client’s ad solutions leverage our company’s innovations and insights to find, attract, and engage intended audiences as they use our clients’ cutting-edge advertising platform.
THE WORK
As a Sales Development Representative (SDR), you will be responsible for generating demand and qualified sales meetings by managing and converting a mix of inbound and targeted outbound leads across defined target account lists. Working on behalf of a leading advertising technology client, you will identify and engage small and medium-sized businesses (SMBs), conduct discovery conversations to understand their business goals and marketing challenges, and educate prospective customers on the value of the client's advertising solutions.
Responsibilities:
- Identify, prospect, and engage small and medium-sized businesses (SMBs) on behalf of a leading advertising technology client through outbound outreach across phone, email, and social channels.
- Generate qualified sales opportunities and build a strong pipeline for the client's sales team.
- Conduct discovery conversations to understand customer goals, challenges, and marketing needs utilising cold calling outreach
- Educate prospective customers on the value of the client's advertising solutions and how they can drive business growth.
- Partner closely with Account Executives and cross-functional sales teams to ensure a seamless handover of qualified opportunities.
- Maintain accurate customer, activity, and pipeline data within CRM systems.
- Consistently achieve and exceed activity, pipeline generation, and opportunity creation targets.
- Develop a strong understanding of digital advertising products, market trends, and customer needs.
- Gather customer insights and market feedback to help enhance sales strategies and customer engagement.
- Build relationships with key decision-makers and position the client's platform as a trusted partner for business growth.
- Excellent customer service, communication and interpersonal skills
Qualifications
Qualifications and Experience:
- Bachelor's degree in marketing, Business Administration, Communications, or a related field is preferred
- Flexible and quick learner, able to adapt to continuously evolving digital advertising landscape to help SMB clients grow their business on the advertising platform
- Experience in or knowledge of sales (e.g. retail, hospitality etc), account management, digital marketing, performance advertising, eCommerce is a strong advantage
- Analytical skills with the ability to interpret data, draw insights and make data-driven decisions to optimise campaign performance
- Focus on delighting SMB clients by tailoring the right advertising strategy and product adoption for the right client
- Professional customer service skills: strong communication skills, solutions mindset, supportive nature, passion for the customer and customer experience
- Sales aptitude; fostering strong client relationships whilst meeting sales targets
- Ooze consultative selling, understand client needs and translate them into actionable plans
- Demonstrate speed, agility, critical-thinking, and problem-solving skills, ability to ramp up quickly
- Familiarity with CRM & Reporting tools is beneficial (e.g. Salesforce, HubSpot, Monday.com, Tableau)
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