Sydney / Melbourne –SongData & AIFS Lead
Company Overview
Accenture is a leading global professional services company,providinga broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities acrossall ofthese services. With our thought leadership and culture of innovation, we apply industryexpertise, diverse skillsetsand next-generation technology to each business challenge.
We believe in inclusion and diversity and supporting the whole person. Our core valuescompriseof Stewardship, Best People, Client Value Creation, One Global Network, Respect for theIndividualand Integrity.
OurData & AIteam within AccentureSongfocuses onhelping clients drive performance optimisationthrough deep customer insights andimplementation of the latest Data & AI capabilities across the Marketing and Service value chain.The team collaborates with clients to accelerate theexperimentationlifecycle,deepenunderstanding of key customer value drivers,improvebusinessoutcomes, and drive innovationacross industries.
By joining AccentureSong’s Data & AIteam, you will be part of a global, dynamic, and innovative environment where you can make a meaningful impact on thecustomer of the future.
Overview of the Practice
AccentureSongenables leaders to act quickly and confidently as they look to the future. Through deep industry understanding,analysesand insights, we give ourclientsthe opportunity to grow in a new world powered by Data and AI. We are known for our ability to execute quickly, and we help our clientsidentifythe right path to competitiveness by innovating in business and technology. The service unit consists of a wide range of business functions and industry groups, and inthe Data & AIteamwe work from Strategy to Implementation where Data and AI are the focal points.
In our team you will:
Drive growth and revenue generation throughapplication ofcustomer-centricanalytical methods andagileways of working.
Develop modernmarketingand servicestrategies that allow organisations to make choices on their customers,channels,geographies, routes to market and products.
Anticipate ways digital and technology innovation impacts business models and harness them to create new routes to growth, for example the impact Generative AI will have on organisations and people in the future.
Transform and optimise how clientsaddress and servetheir customerseffectively.
Generate sustained value throughimplementation ofnext generationtechnologyand customer experience across the value chain.
Asthe SongData &AIFinancial Services Lead, you will:
Marketing or Service Expertise:Bring deepfunctionalexpertisein in the Marketing or Service domain, acting as the Data & AI interlock with ourSong Marketing or Service practices. You willleverageyourcombined functional and technical skillset to drive sales growth,capability development, and presence of Data & AI offerings throughout our Song engagements.
Industryexpertise:Bringdeep Financial Services industryexpertiseandthought leadership toclient engagements, helping to shape Accenture’s offerings and positioningwithin the domestic market.
Business Development:Take ownership of the Song Data & AI Financial Services pipeline,bringing together domain experts from across the organisation to effectively drive sales andconnect the dots toidentifyopportunities across the portfolio.
Talent Strategy:Supporttheteams recruitment processes bycontributing tostrategy, skills assessments, and interviewing.
Data and AI:Deliver Data and AI advisory projectsfocused on customer insights, segmentation,personalisationand predictive modellingby solving client difficulties and needs through industry specific research.
Consultingskills:Bringa well refined strategy & consulting skillset to client engagementsand business development, leading programme delivery and takingownership of sales opportunities end-to-end.
Strategic Vision: Contribute towards overall Practice strategy andact as the teams GTM lead for Financial ServicesCustomer Data & AIopportunities.
Collaboration & Stakeholder Management:Engage with cross-functional teams, including marketing, sales, and product development, to understand business needs, provide data-driven recommendations, and drive initiatives that enhance customer journeys.
Leverage Song Capabilities:Collaborate with colleaguestouse Song Data & AI capabilities to drive client transformation for industry or functional use cases.
Qualifications
Desirable skills, qualifications, and experience:
B.Sc./B.Eng./M.Sc./M.Eng./PhD degree(s) inBusiness Studies,Computer Science, Data Science, Software Engineering, Mathematics,Economics,or related field.
8+ years designing and delivering data-driven technical solutionsacross the Marketing or Service value chain. Sustained industry, product or commercial application experience is preferred.
2+ yearsleading technical teams to delivercustomer insights,personalisationandAI solutionsin a fast-paced, highly collaborative work environment.
Expertisein leading teams and managing projects focused onleveragingData & AI capabilitiesdeliver customer insights,personalisationandpredictive modellingtoprogress the customer and marketing agenda.
Provenexperience driving business development effortsto completionleading proposal developmentincluding shaping the offering,resourcingand costing.
Strong communicationskills, with shownexpertisein articulating technical concepts and analysis to non-technical business leaders
Shown experience in project and program management and in leading senior collaborators
Experience in mentoring,leadingor coaching other team members.
Set yourself apart:
Experience of driving value and growth-focused transformations in an organisation.
Proven history of working on customer-centric projects in a top tier consulting firm or internal marketing/ servicestrategy team.
What Accenture Offers:
Greatprofessionaldevelopment opportunities to build your professional career based on your own aspirations, having support from your own mentor.
Varied workas you will be working on projects across various industries such astelco, banking,insurance,the public sector, and more.
Extensive education programs and development opportunities to develop your business acumen, technical and professional skills.
Volunteering opportunities locally and around the world.
A diverse, inclusive, and socially active workforce
Progressiveemployee benefits to reflect our inclusive and respectful culture.