Assistant Store Manager | Sydney | Full Time


Location: Sydney

Job Type: Full time


For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.

Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.

We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.

Aesop is an endorsed employer for all women. See our range of benefits and policies directly at Work180: Aesop - Work180 Endorsed Employer

Purpose of the Role

As an Assistant Store Manager, you embody our desire to engage, listen and guide customers to relevant products. You will partner with the Store Manager to lead, develop and motivate the team to deepen the way our products are experienced, creating exceptional and inclusive customer experiences that contribute to our overall commercial success.

Working full-time on-site, including some weekend working, you will be responsible for providing operational, administrative and leadership support within the store whilst maintaining Aesop's impeccable standards. This is a unique opportunity for a willing candidate to develop transferable people management skills, external stakeholder relationships and the ability to influence a team in a high performing location.

What's on offer
We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include -

  • Up to 50% product discount and bi-annual complimentary product allocation

  • Matched Gifting Policy - where every $ raised by employee for any registered charity will be matched by the Aesop Foundation

  • Paid volunteering allowance for all employees and 24 weeks paid parental leave for primary carer

  • Bonus opportunity based on personal, and business, performance

  • Suite of options to aid development, including complimentary access to all LinkedIn Learning, in-house Product and Core skills training and study support opportunities

  • Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app and summer wellness leave options.

View some of our benefits and policies through

What we are looking for

  • Management experience within customer, retail or hospitality service environment

  • Proven track record of effective selling skills and ability to drive commercial outcomes in a retail or hospitality environment

  • History of successfully leading and coaching a team, creating an inclusive and psychologically safe work environment

  • Demonstrated ability to utilise empathy to manage interpersonal relationships

  • Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives

  • Strong communication, problem-solving, commercial acumen and merchandising skills

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact our TA team on talentacquistion

We actively encourage everyone to consider becoming a part of our journey.

You’ve got this!