For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.

We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are collectively committed to building a more sustainable and inclusive society.

Role Purpose:

Aesop are seeking a motivated and passionate Digital Product Owner to join our high performing Digital Products team, based in our purpose-built Head Office in Collingwood Melbourne. This role will report directly into our Global Head of Digital Products.

In this role, you will work within a dedicated Digital Product team and be accountable for enhancing and progressing the capability of Aesop.com and other digital channels. The product Owner is responsible for the delivery of the prioritised work generated by the team in order to ensure the most valuable and proper functionality of the products in their space.

What a day in this role might look like:

• Delivery of product roadmap initiatives including new features, optimisations of existing functionality and addressing key tech debt items that will result in achieving the product team key metrics and supporting where required omnichannel, global and regional strategies

• Support the Product Manager/s with high-level requirements discovery, solution design, user story writing, development, UAT and deployment/go-to-market plans

• Support the product team (developers, designers, testers, specialists) to execute the team vision and roadmap

• Work with the Product Manager/s and cross functional teams regularly to ensure alignment on feature development and prioritization

• Take accountability for the quality of the team’s released work and monitor/evaluate performance to ensure constant product iteration and improvements

• Oversee agile scrum rituals and overall team health and performance

• Support the product team vision, OKRs and roadmap working closely with global business stakeholders to ensure priorities are aligned and supported

• Working with the Product Manager to convert the digital product vision and digital strategy into a deliverable product roadmap, covering both new feature delivery and uplift of existing global functionality on Aesop.com

• Participate in research, validation and whitespace analysis to identify new opportunities for new and existing features and functionalities

• Conduct business casing to ensure business value, benefits and KPIs are well defined and measured in order to iteratively enhance the digital product

What we are looking for:

• Prior experience as a Product owner in ecommerce, retail & consumer sectors (desired)

• Exposure with product/software development in a digital team / Agile scrum environment, leading development, UX and data teams

• Experience with CMS solutions and martech platforms (Social media, CRM, CDPs)

• Understanding of SEO, both technical (on-stie) and non-technical (off-site) and digital marketing strategies

• Proficient with web analytics tools and analysis (such as Google Analytics)

• International experience, with a view of global best practices and customer experiences (desired)

• Strong analytical and communication skills

• Highly collaborative with experience in working in agile development teams

• Understanding of user experience and omni-channel customer journeys in retail

• Appreciation of the balance between creativity, driving commercial uplift and managing core technology requirements

• Awareness of customer consent and accessibility requirements as related to digital products

What’s on Offer:

At Aesop, we believe that the best people drive our business to continued success and so we take a holistic approach to employment, promoting employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering, matched giving programs.

In addition, we offer:

• Flexible working arrangements (we value work-life balance)

• Flexible Fridays (summer hours)

• Generous product discount of up to 50% & complimentary product allocation

• Hybrid work model, we balance office-based in-person collaboration with remote working

• Team lunches, sponsored social clubs, team events, and celebrations

• Parental leave and vaccination leave

• Individual training budget - strong focus on Learning and Development – access to the entire LinkedIn training library suite, and funded training programs

• Home office set-up reimbursements

• Short term incentive bonus programs to reward performance for applicable roles

• Access to Employee Assistance Program along with other wellbeing offerings including a complimentary Headspace subscription

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.