Salary: Competitive salary package based on experience
General Manager – Commercial (NSW/ACT)
Build. Grow. Lead a new chapter.
ahs hospitality is Australia and New Zealand’s leading provider of outsourced housekeeping management services, partnering with some of the region’s most recognised hotel brands. As we continue to expand, we are investing in the growth of our commercial cleaning offering and are seeking a commercially driven leader to take ownership of this opportunity across NSW and the ACT.
The opportunity
This is a unique senior leadership role with a clear mandate: build, grow and scale our commercial cleaning business across the region. Reporting to the Managing Director, you will lead the development and execution of a commercial strategy while leveraging our strong operational foundations, existing client base, and industry reputation.
You will play a critical role in:
- Identifying and securing new business opportunities
- Expanding service offerings within existing partnerships
- Establishing a high-performing commercial cleaning portfolio
- Delivering strong financial outcomes and sustainable growth
Commercial Growth & Strategy
- Develop and execute the growth strategy for commercial cleaning across NSW/ACT
- Identify new markets, clients, and revenue opportunities
- Lead tenders, proposals, and pricing strategies
- Build a strong pipeline and convert new business opportunities
- Establish and grow strategic client relationships
- Leverage existing hospitality partnerships to expand services
- Lead client negotiations and commercial agreements
- Drive client satisfaction, retention, and long-term value
- Oversee mobilisation of new contracts and ensure successful delivery
- Work closely with Operations teams to embed scalable service models
- Ensure consistent service quality, compliance, and operational efficiency
- Align delivery with contractual and client expectations
- Own regional revenue growth, profitability, and cost control
- Develop and manage budgets, forecasts, and P&L
- Monitor performance metrics and drive continuous improvement
- Build and lead a team aligned to commercial cleaning growth
- Develop internal capability across sales, operations, and service delivery
- Foster a high-performance, outcomes-focused culture
You are a commercially savvy, growth-oriented leader who thrives on building new revenue streams and scaling service operations.
You’ll bring:
- Proven experience in a senior commercial, business development, or general management role
- Strong track record of winning and growing commercial cleaning (or similar service) contracts
- Demonstrated ability to build a pipeline and convert opportunities into revenue
- Sound financial acumen with P&L and budget management experience
- Experience operating in multi-site, service-driven environments
- Strong stakeholder engagement and negotiation skills
- A hands-on, entrepreneurial mindset with the ability to execute
- Opportunity to build and shape a growing business line
- Strong brand reputation and established client base
- Senior leadership role with high visibility and impact
- Collaborative and supportive executive team
- Competitive salary package + performance incentives
At ahs hospitality, our people are at the heart of everything we do. We deliver exceptional service through strong partnerships, empowered teams, and a relentless focus on quality, safety, and performance.
We are dedicated to fostering diversity and cultivating an inclusive culture that honours and supports all individuals. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply. #work180