Assistant Portfolio Manager
Job Type: Full time
You Lead the Way. We’ve Got Your Back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible —and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
How will you make an impact in this role?
An exciting opportunity exists for an Assistant Portfolio Manager to contribute to the growth and success of the Proprietary Credit Card portfolio. This role is responsible for driving the strategy, implementation, and growth of consumer lending portfolio products and features. This encompasses driving an innovative portfolio management strategy, development of new ‘best in class’ lending products and features to drive engagement and profitability.
This role works closely with broader Marketing teams across the business and international cross-functional experts to drive portfolio growth, profitability, and customer engagement.
This role is ideally suited to a motivated individual with experience in financial services product management who thrives in a fast-paced environment and enjoys partner liaison.
Key accountabilities of the role include:
Ownership of Consumer credit cards strategies/products to drive the profitable growth of credit card balance
Strategy development of margin enhancing initiatives – sizing opportunities, identifying what is required to implement, influencing, and seeking the appropriate approvals, collaborating with key stakeholders both locally and internationally.
Digitisation of profitable card balance growth initiatives through developing strategies, delivering new capabilities, monitoring performance and collaborating with key stakeholders (Central team located internationally, Customer Service, Technology teams etc);
Partnering with local Analytics and Product Management teams to identify opportunities to enhance the competitive advantages of our products
Monitoring key drivers and trends through regular reporting and analyses
Solid product management experience ideally with credit cards and/or BNPL within the Financial Services industry
Result oriented with excellent organizational skills
Strategic mindset with strong business acumen and analytical skills
Proven skills in relationship management and leading cross functional project teams, utilising project management skills, to deliver to critical timelines and with excellent attention to detail.
Team player who is flexible & maintains a positive attitude even during changing work priorities
Understanding of American Express’ Consumer products and the competitive landscape an advantage
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Why American Express?
There’s a difference between having a job and making a difference.
American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.
We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.
Because we believe that the best way to back our customers is to back our people.
The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.
#LI-Remote, #LI-Hybrid, #LI-Onsite