American Express

American Express

About Us

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible— and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 global colleagues, all with a common goal to deliver an exceptional customer experience every day. Here, you’ll learn and grow as we champion your meaningful career journey, with programs and benefits to back you at each stage of your career and life. Together, we’ll win as a team, striving to uphold our powerful backing promise to our customers and each other every day. And, we’ll do it in an environment where everyone is seen, heard and feels like they truly belong.

Join #TeamAmex and let’s lead the way together

What makes Amex Amex?

A video to help bring to life what it's like to work at American Express to recruit candidates to join the company.

Culture

A meaningful career, a unique journey

Everyone’s personal and professional journey looks different. That’s why together we’ll create a journey that’s unique to you— one that uses your talents and strengths to make a meaningful impact. Whether you want to pursue a new job function or gain global experience, you’ll have a network of colleagues to help you plan your next move— and back you along the way.

Ready to lead? Then you’re ready for #TeamAmex.

We back our colleagues’ leadership potential and ability to shape their future. That’s why we invest in your growth and offer everyday learning experiences so you can be and deliver your best– for yourself and your team. No matter what role you have in the company, you can have the space and support you need to learn, grow and lead every day.

Support for the whole you at every stage of your career

We back our colleagues with programs and benefits that support each stage of your career and life. This care is ongoing from the day you start, and fosters your mental, physical, emotional, and financial well-being. And, as you progress in your career, you’ll be recognized for your contributions and teamwork– your impact will not go unnoticed.

A flexible, supportive environment

Our Amex Flex work model provides flexibility to colleagues while ensuring we preserve the important aspects of our unique culture. Depending on the role and business needs, colleagues can either work onsite, fully virtual, or in a hybrid model (combination of onsite and virtual days).

Find meaning in what you do every day.

In order to achieve our vision of providing the world’s best customer experience every day, #TeamAmex is guided by our Blue Box Values:

  • We back our customers
  • We make it great
  • We do what’s right
  • We respect people
  • We embrace diversity
  • We stand for inclusion
  • We win as a team
  • We support our communities

Inclusion and diversity

We’ve got a lot of perspectives on #TeamAmex. All that’s missing is yours.

Our differences are what shape the world, and we’re committed to ensuring everyone is seen, heard, and feels like they truly belong. That’s why we’re actively cultivating an inclusive and diverse workplace where every voice is valued, teamwork is rewarded, and different points of view are celebrated. We see diversity of people and experiences as fuel for the creativity and innovation we need to be and deliver our best, for our colleagues, customers and the communities we serve.

On #TeamAmex, we want you to be you.

We remain committed to fighting against all forms of discrimination and to creating a welcoming, equitable and inclusive workplace and Company. This is supported by:

  • Mandatory inclusive leadership and unconscious bias training for all colleagues
  • A focus on hiring and developing underrepresented colleagues at all levels
  • 100% pay equity across genders globally and races and ethnicities in the U.S.
  • American Express Ambition Project that focuses on empowering women throughout the company

Building community within American Express through Colleague Networks

Our Colleague Networks bring people together with shared backgrounds and interests. We have 15 Networks and over 100 chapters globally focusing on ethnicity, faith, gender, gender identity, generations, sexual orientation, disability and more. A few of our Networks include:

  • Families at American Express Network 
  • PEACE Muslim Network 
  • PRIDE+ Network 
  • SALT Christian Network 
  • Women’s Interest Network 
  • Women in Sales 

Awards

Check out the recent awards we’re proud of:

  • Human Rights Campaign Corporate Equality Index Score of 100% - 2021
  • FORTUNE 100 Best Companies to Work For - 2021
  • FORTUNE 100 Best Companies to Work For - 2020
  • FORTUNE World’s Most Admired Companies - 2020
  • FORTUNE 100 Best Workplaces for Women – 2020 • FORTUNE 100 Best Workplaces for Diversity – 2019