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B2B Public Relations Manager

American Express

Location: Sydney

Job Type: Full time


You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express, one of the world’s most iconic brands, is looking for an experienced public relations professional to join its award-winning Corporate Affairs and Communications team.

Based in Sydney, this position reports to the Vice President of Corporate Affairs and Communications for Australia and New Zealand. The successful candidate will be responsible for designing and delivering business-to-business (B2B) public relations strategies and campaigns in order to protect and enhance the company's reputation.

The candidate must be an excellent storyteller, and able to bring to life how American Express backs its customers, colleagues, and communities. Experience in content creation through a variety of media is highly preferred.

Key Responsibilities

  • Develop and execute PR strategies for company initiatives, while contributing to an always-on press office function that maintains American Express’ public presence.
  • Build and foster strong relationships with key stakeholders including colleagues, media and industry.
  • Respond to media enquiries and prepare spokespeople for interviews.
  • Provide communications support to senior leaders relating to company announcements and initiatives.
  • Draft speeches and presentations on behalf of senior leadership, ensuring American Express has a public voice on important industry trends and topics.
  • Work in partnership with social media, corporate sustainability, consumer PR and internal communications colleagues to deliver a fully integrated communications approach.
  • Oversee a PR agency in the execution of select projects.
  • Serve as a member of the company’s Crisis Response Team, providing communications counsel during times of crisis.

Minimum Qualifications

  • 5 years’ professional experience in public relations or journalism.
  • Outstanding written and oral communication skills.
  • Proven ability to craft and implement highly effective PR strategies and secure high impact media coverage.
  • Excellent attention to detail.
  • Ability to manage multiple priorities and deadlines.
  • Self-motivated team player with proven ability to effectively collaborate with colleagues across a company.

Preferred Qualifications

  • Bachelor's degree or equivalent

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.