You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The Global Merchant Services (GMS) Pricing team is responsible for the single largest source of American Express’ revenue: Merchant discount revenue. The team works closely with multiple business partners to determine the ideal pricing structure to encourage merchant acceptance of American Express, while striving to improve coverage and merchant satisfaction. Ultimately, we drive merchant revenue and profit growth through customer-centric pricing principles, more flexible pricing architecture and innovative pricing solutions.
How will you make an impact in this role?
This Analyst position sits in the Merchant Services Asia Pacific (APAC) Pricing team within GMS Pricing and is responsible for providing analysis and support for various regional merchant negotiations as well as broad-scale pricing initiatives aimed at preserving our merchant discount rate while balancing the organization's goal for profitable charge volume and merchant expansion.
Responsibilities:
- Contribute to strategic initiatives and assist to develop relevant insights critical to pricing initiatives from ideation through to initiative measurement.
- Manipulation of data sets to provide analysis and insights on APAC wide pricing projects.
- Partner with Client Management and Acquisition teams to provide strategic and analytical support on negotiations with APAC merchants.
- Evaluate and develop business cases for various merchant pricing scenarios and model P&L impacts.
- Support core central processes such as annual investment process, rate review process and pricing initiative project management.
Qualifications
- Strong aptitude for analytics. Demonstrate ability to develop sophisticated pricing models and draw value-add insights from large amounts of business data.
- Ability to articulate complex ideas with brevity, simplicity and impact.
- Ability to work under time pressure and meet tight deadlines.
- Highly motivated with strong sense of accountability, initiative and a “can-do” attitude.
- Flexibility to function in a fast-paced environment, while bringing a positive energy to the team.
- Quantitatively oriented and highly numerate – comfortable with thinking through the “quick math”.
- Problem solving, planning and analytical skills to facilitate and focus on continuous improvement and innovation.
- High level of proficiency in Excel and PowerPoint.
- Knowledge of VBA, SAS and/or SQL an advantage.
If you feel that you meet the above criteria and are looking for a fantastic opportunity to start your rewarding journey at American Express, we would love to hear from you!
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
