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Workplace Experience Officer

Auckland, AU, New Zealand
Full time
Posted 2 weeks ago
Logo of Aurecon
Aurecon
Engineering
1,001-5,000 employees
137 jobs
Compare top employers

WorkplaceExperienceOfficer–Commercial

At Aurecon, we are optimistic about the future. We are thinkers, solvers, and collaborators who work with our clients to deliver the infrastructure and assets that strengthen communities and create a sustainable future.

We are looking for a Workplace Experience Officer to join ourTāmakiMakaurau Auckland office in Newmarket on a full-time, site-based basis.In this role, you will play a vital part in changing the way we deliver Workplace Experience.

Whatyou’lldo

As one of the first points of contact in our stunning Auckland office,you’llbring our brand to life by creating an inclusive, welcoming environment and delivering memorable experiences for clients,visitorsand employees.This is more than your regular front of house role; this is a busy and varied opportunity where your ideas and input will be welcomed as you grow in the role and make it your own.

Here are the key things you will do toin your everyday:

  • Anticipate client, visitor, and employee needs and offer a seamless and memorable experience.

  • Help organise and support a busy events calendar across multiple locations, including DEI initiatives, Limelighteventsand Auckland office monthly socials, while coordinating catering,logisticsand stakeholder engagement.

  • Support the smooth running of the office facilities, coordinating office maintenance, security passes, lockers, and repairs.

  • Work closely with the WorkplaceExperienceCoordinator and wider New Zealand Workplace team to keep communication channels up to date.

  • Be proactive and continuously look for ways to improve the client and employee experience.

  • Support day-to-day office operations including tasks such as inventory management, mailroom duties, fleetassistanceand general administrative responsibilities.

  • Proactively engage with and develop strong and trusted relationships with stakeholders across the business, including ad hoc tasks.

Whatyou’llbring

You’llhave a genuine passion for workplace experience and customer service. We value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and candemonstratehow they have worked as part of a team to bring ideas to life.

The ideal candidate willpossessthe following:

  • Proven experience working in a customerfocusedrole, ideally within a dynamic environment or with exposure to event planning.

  • Strong administrative skills, with the ability to quickly pick up new systems, stay organised and juggle competing priorities.

  • An adaptable, resilient team player who is passionate about delivering seamless customer experiences and supporting others in a fast-paced, people-centric environment.

  • Ability to troubleshoot and provide practical solutions.

  • Excellent interpersonal and communication skills, including written communication.

  • A current New Zealand driver licenceisrequired.

How we support your growth

We believe your career should be a rewarding adventure.Recognised by the AFR as a Best Place to Work in 2026, we embrace diverse perspectives, giving you the opportunity to make a real impact.

Who we are

We are an engineering consultancy with more than 6,000 people across Australia,AotearoaNew Zealandand Asia. We believe the world needs people who can engineer possibilities; people who can create infrastructure that makes life better for people and the planet. That is why we are here – to bring ideas to life,the Aurecon way.

Readyfor your next adventure?

If this sounds like your next step,we’dlove to hear from you.We arean equitableopportunity employer that values diverse perspectives and the contribution that every one of our people makes to our culture. Put simply, we want you to bring your whole self!

We know that people from historically or currentlymarginalisedbackgrounds are less likely to apply for roles where they don't match all of the advertisement criteria exactly - if this advert has piqued your interest and your experience may not align fully then we still want to hear from you and encourage you to apply. We are committed to ensuring that you are well supported so that our recruitment process is fair,equitable,inclusiveand accessible toeverybody. Please let us know if there are any adjustments or support that we can offer to make the recruitment process more accessible to you.

View all jobs from Aurecon

Our hiring decisions are made by people, not AI.We’remost interested in your individual thinking and experiences—so please ensure your application reflects your authentic perspective.

Tewhakahā ingā whakaaro| Breathing life into our ideas, thoughts, views  

Kia māia, kia kaha, mahi tahi| Be bold, be strong, work as one