• Permanent Full-time Role | $115,347 + 15.5% Super
• Based in Somersby – relocating to Ourimbah | Hybrid Work Environment
• Receive a fortnightly Rostered Day Off (RDO) in support of work life balance!

Just imagine a future where households and businesses can generate their own energy and sell it back to the grid, ultimately connecting communities and empowering lives. Are you ready to play your part in an evolving industry?​

Ausgrid is on an exciting transformation journey and now is the time to be a part of something big. We are proud to service Australia’s east coast, as a leading business in energy distribution, delivering a safe and reliable electricity supply to more than 1.8 million homes – that’s over four million Australians relying on us every day.

Our vision is simple; for our communities to have the power for a resilient, affordable net zero future.

We take pride in knowing that the work we collectively achieve today, will transform the world tomorrow. We value a culture of working and living safely, being customer focussed, commercially minded, collaborative, honest, accountable, and respectful. Our values are not just initiatives driven by leaders; they define the way we work.

Meet our team!

Is a collaborative culture important to you? At Ausgrid, collaboration in a safe and respectful environment is embedded in our core values, allowing our employees to progress and develop their career.

As part of the Connections & Operations team, you will lead a team of 9 connections & operations officers to ensure the delivery of consistent and high-quality service, as well as setting and achieving business targets and objectives.

Join us as the Team Leader currently based at Somersby! We will soon be relocating to Ourimbah.

Your new role

Reporting to the Partner Services Manager, the Team Leader will be responsible for the day-to-day operations of the Connections & Operations team by providing leadership, coaching and performance development.

As the Team Leader, you will be given an opportunity to elevate your career in a business that is revolutionising the world of energy.

Your key responsibilities will be:

• Build and continually improve engagement across the business.
• Coaching and development of the team and being an all-around point of escalation.
• Supervise, allocate and schedule the activities of the team and ensuring that all activities are undertaken within the required timeframe.
• Building strong relationships across business units and functions that contribute to/influence the team activities and outcomes.
• Establishing cross skilling opportunities.

Spark our interest!

Our hiring decisions are not only based on your experience and skills, but we also take into consideration your passion, attitude, and alignment to our core values.

Energise us through your skills and qualifications in:

• Previous experience in managing, developing, and motivating a team with a proven track record in meeting agreed team KPIs and outcomes.
• Demonstrated experience in leading a team of high performers.
• Effective time management skills to meet deadlines and requirements.
• Strong problem-solving skills, negotiation, and conflict resolution skills.
• Well‐developed interpersonal skills: supervisory, negotiation, policy development and written communication skills with the ability to liaise effectively with all levels of the organisation and external customers and stakeholders.

Grow with Ausgrid

To continue building on our rich heritage, we actively invest in our people’s development through secondments, onsite training, mentoring circles, e-learning, Australian Graduate School of Management programs (UNSW) and study assistance.

It is through our investment in our people that the average tenure across the business is 14 years and our current turnover is sitting at a market competitive rate of just 3.9%.

Ausgrid Perks

Revel in more than just a competitive salary! Our employees enjoy a dynamic range of market leading support and safety services, wellbeing programs, corporate discounts, and flexibility arrangements in many forms.

Our people are paramount to the continued success of Ausgrid, therefore celebrating great work is important to us! It’s not just the big wins that count, we have provided our employees the opportunity to applaud peer successes daily through our Amped Recognition Program. But let’s not forget the major milestones! For those ready to exceed expectations, anticipate a nomination for a CEO award at our formal end of year Award gala.

Belonging at Ausgrid

To deliver the best possible service to our customers we strive towards a workforce that reflects the diverse community that we serve. Ausgrid is committed to creating a diverse and inclusive workforce and we encourage applications from women, people from culturally diverse backgrounds, people with disabilities, people from the LGBTQIA+ community and First Nations people.

If you require support with your application/reasonable adjustments for the interview process, we want to hear from you.