About us

For over a century, our people have overseen a complex network of electrical assets that connect communities and enhance our customers' lives. Now, we're on a mission to transform our network for a sustainable future.

Over the next decade, Ausgrid will move beyond just distributing electricity to transmitting it, storing it, and enabling vehicles to be charged with it. More than a network, we're a company driven by our purpose to make electricity accessible for all.

Our Vision and Purpose

Our purpose: Making electricity accessible for all. 

For generations, Ausgrid has proudly kept the lights on for our communities.

Today, our customers want us to do more. They want access to:

• Affordable electricity – with the power to choose when and how they use electricity to manage their bills;
• Reliable electricity – so they can live their lives with certainty that Ausgrid has their back; and
• Renewable electricity – to protect our planet now and into the future.

Our vision is simple; for our communities to have the power in a resilient, affordable and sustainable future.

Every single Ausgrid and PLUS ES employee has a different story about how they are helping to make electricity accessible for all. Some examples include:

• Working with EnergyCo to finalise the Hunter/Central Coast Renewable Energy Zone
• Maintaining our assets so that customers have electricity for their homes
• Delivering more EV chargers to help drivers access power for their cars
• Designing a grid that is resilient for years to come
• Installing smart meters so customers can adjust their energy consumption and save money on their bills.
• Restoring power after a storm

Everything our people do contributes to Ausgrid making electricity accessible for all - whether they're on the frontline, installing EV chargers or smart meters, maintaining the grid, or in a role that supports the business to ensure we are sustainable.  

Our Culture

Our values describe what is important to us and define how we behave and work together - they form the basis of everything we do at Ausgrid and PLUS ES:

• Work safe, live safe: we put safety first in everything we do; we do our best to protect ourselves, other people and the environment

• Customer-focused: we know who our customers are and we always consider and respond to their needs

• Collaborative: we are open to new ideas and diverse opinions; we seek others’ perspectives in decision making

• Commercially minded: we seek performance excellence in everything we do

• Honest and accountable: we take responsibility for our decisions and actions

• Respect: we treat others as we would like to be treated

At Ausgrid, we believe that the inclusion and diversity of our teams are fundamental to who we are and how we grow. Our commitment to fostering a workplace where every individual feels valued, respected, and empowered is not just an ideal - it is a strategic imperative as we move towards a net zero future. It strengthens safe, reliable operations and helps us earn and maintain community trust as we deliver the energy transition.

Our benefits

We empower our teams to challenge the status quo, they own decisions that directly impact the transformation of our network to be safer, smarter, and more sustainable. In return, our employees enjoy an array of benefits including:

• Employees covered by our Enterprise Agreement enjoy:
• fortnightly Rostered day off (RDO)
• 16.5% superannuation
• an annual employee day
• In line with our diverse workforce, we support flexibility in all its forms. This includes but is not limited to condensed work weeks, part-time working, job sharing, remote working, flexible hours, and time off in lieu and workplace adjustments
• Competitive gender-neutral parental leave provides our employees with 20 weeks of paid leave including superannuation payments
• Our recognition program – Amped – recognises employee contributions, behaviours, and achievements through gift e-cards and quarterly and annual awards
• The Ausgrid Staff Club membership gives you access to a range of discounted entertainment, social events, and access to company-owned holiday accommodation
• We provide access to novated leasing for private use vehicles
• Salary sacrifice options to get more from your pre-tax salary

Health and wellbeing support

• Employees have access family and domestic violence leave
• Our Employee Assistance Provider - Concierge International - provides a range of support services to our employees and family members at no charge
• Corporate Health Discounts through NIB and Bupa
• Health and Wellness Program provides employees access to gyms/pools across the east coast
• We offer an Annual free flu vaccination program
• Aged care support to help navigate your care journey with elderly loved ones

Career development

• Mentoring circles for our people with senior mentors within our organisation
• We have a generous study assistance program
• We invest in our people’s development through secondments, Ausgrid onsite training, and varied leadership opportunities
• We focus on the talents of our internal workforce. 

Strategic commitments

• We support corporate social responsibility, working together with communities for mutually beneficial outcomes
• Our employees stick with us with a very low turnover 
• We have developed and are executing our fourth Reconciliation Action Plan