Who we are
Australian Gas Infrastructure Group (AGIG) owns, operates and invests in infrastructure which delivers gas to more than two million homes and businesses, and is one of the largest gas infrastructure businesses in Australia. AGIG manages distribution networks, transmission pipelines and storage capacity. AGIG recently grew to over 1200 employees. We also manage a large contractor workforce, who provide both specialist and operating and maintenance services on AGIG’s gas distribution networks.
Our business is actively participating in the energy transition by delivering the natural gas needed today and advancing solutions for the future. Our Net Zero goal and emissions reduction targets outline our ongoing commitment to a sustainable energy future. We know that to deliver our net zero goal in a timely, affordable and reliable way for all customers, a diverse range of energy supply is needed. We will continue to work with customers and stakeholders to deliver and develop the energy infrastructure solutions essential to lowering emissions – including through natural gas, renewable gas and carbon capture and sequestration solutions.
About the opportunity
Join AGIG as a First Response & Metering Technician and play an important role in keeping our customers, communities and gas network safe. In this hands-on field-based role, you'll respond to gas-related incidents, carry out metering activities and deliver exceptional customer service, working as part of a supportive team where no two days are the same.
Key Responsibilities
- Respond to gas leaks, emergencies and first response activities, ensuring the safety of customers, the community and the gas network.
- Perform meter installations, disconnections, reconnections, repairs and maintenance for residential and commercial customers.
- Investigate, repair and test gas services and consumer pipework, identifying and rectifying faults in a safe and timely manner.
- Deliver excellent customer service while ensuring all work is completed in accordance with AGIG procedures, regulatory requirements and industry standards.
- Participate in a 24/7 after-hours roster and work collaboratively with dispatch, operational and field teams to provide reliable service outcomes.
About you
- Qualified Gas Fitter with experience working in gas metering, maintenance or field operations.
- Demonstrated experience carrying out domestic and commercial metering activities, with a strong focus on safety and customer service.
- Confident using mobile workforce management systems, Microsoft applications and digital tools to receive, manage and complete work efficiently.
- Strong problem-solving skills, with the ability to interpret plans and maps, use hand tools and equipment safely, and apply relevant gas industry standards and codes.
- A current C Class Driver’s Licence
What we offer
- We are proud to be recognised as an inclusive employer by Diversity Council Australia, and our commitment to diversity and inclusion has earned us recognition in 2025-2026. Join us to be part of a team that values and celebrates differences, ensuring that everyone’s voice is heard and respected.
- AGIG is proudly recognised by WORK180 as a committed and supportive employer of choice for women, reflecting our dedication to creating a diverse, inclusive, and equitable workplace.
- Dive into a culture that supports the community through the Community Partnerships Program: with 2 paid volunteer leave days across the year, join a team that has dedicated over 1,900 volunteer hours, and collectively raised more than $100,000 through donations, fundraising and our dollar matching program.
- Bonus incentive program
- A range of flexible working arrangements and leave options, including three additional leave days and the option to purchase two weeks of additional leave each year
- 20 weeks paid parental leave for primary carer
- Professional Development opportunities to support your career growth
- Wellbeing and Inclusion program including Employee Assistance Program and annual flu vaccinations.
- Join in on social activities through our AGIG Social Club
- Range of rewards and recognition activities across the company
- Salary Continuance Insurance
AGIG is committed to a workplace that promotes and recognises the diversity of its employees and the broader community that we serve by applying the principles of equity, fairness and transparency. A diverse and inclusive workplace is consistent with achieving AGIG’s values of Trust, Accountable, Care and One Team.
Interested in this opportunity but are unsure of meeting all the requirements? If this role excites you, we strongly encourage you to apply - your unique skills and experience could be exactly what we need!
We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island peoples, people from culturally diverse backgrounds and people with disabilities.
As part of the recruitment process, candidates will be required to undertake background checks which include reference checks, police check and a pre-employment medical.
Applications Close: 4.00pm (AEST), Friday 27 November 2026