Lead and inspire teams in a fast-paced Delivery Centre, building a strong safety and customer-first culture while delivering reliable, high-quality service every day.
At Australia Post, you'll be part of a team where you can belong, get along, and support each other. It's work that keeps Australia moving, backed by strong values, has real purpose, and offers the flexibility to fit around your life.
Locations available: Grovedale, Sunshine, Preston and Moorabbin
About the opportunity
As our Delivery Manager, you'll lead the day-to-day operations of a busy delivery facility, bringing together people, contractors and operational partners to deliver safe, reliable and cost-effective outcomes for our customers and communities.
Accountable for operational performance across safety, service, cost, people and compliance, you'll lead a large and diverse workforce while fostering an inclusive, accountable and customer-focused culture. Working closely with leaders across the business, you'll optimise performance, deliver exceptional customer outcomes and support Australia Post's Post30 strategy. Through strong leadership, operational excellence and continuous improvement, you'll drive performance, lead change and help shape the future of Australia Post.
What you'll deliver with us
- Lead delivery, processing and support operations to achieve safety, service, people and performance outcomes.
- Inspire and develop high-performing teams across a complex multi-shift operational environment.
- Monitor operational performance, identify trends and use data-driven insights to improve productivity and customer outcomes.
- Manage budgets, labour planning, contractor performance and resource allocation to maximise operational effectiveness.
- Drive continuous improvement initiatives through Lean principles, operational excellence and disciplined performance management.
- Strengthen safety culture, compliance and accountability across the facility.
- Build productive relationships with employees, unions, contractors, community stakeholders and business partners.
- Lead operational change, transformation and business improvement initiatives through effective communication, consultation and engagement.
- Support Australia Post's strategic priorities by delivering sustainable operational performance and customer-focused outcomes.