Being in a business support role at Australia Post means helping our people deliver for every Australian. Just like our Posties, you’re still the people behind every parcel. Whatever your team or role, you’re helping grow our people, grow our business and making a lasting impact on the Australian community. You’ll find a culture of connection in our great people and the flexibility to balance work with life outside of it.
About the opportunity
At Australia Post, we're transforming how we deliver change across one of Australia's most complex and diverse organisations. We're looking for a Manager, Project Management Frameworks (PMF), Methods & Standards to lead the evolution of our enterprise project delivery capability, shaping the frameworks, methodologies, governance and assurance practices that underpin successful delivery across our portfolio. Working with senior leaders and delivery teams across the business, you'll drive consistency, uplift delivery maturity, and ensure our project, program and portfolio practices remain contemporary, scalable and aligned to Australia Post's strategic priorities.
This is a great opportunity to elevate project delivery capability across Australia Post by shaping the frameworks, methods and standards that enable successful enterprise-wide delivery
What you’ll deliver with us
Commercial & Strategic Priorities
- Own and continuously evolve the Australia Post Project & Program Delivery Framework, associated methodologies, standards, governance processes and tooling ecosystem.
- Develop and execute a multi-year roadmap to uplift enterprise project, program and portfolio management capability.
- Establish and maintain delivery standards, quality frameworks and assurance practices to ensure consistent application across the enterprise.
- Act as the enterprise subject matter expert and trusted advisor on project delivery methodologies including Agile, Hybrid, Waterfall and emerging delivery practices.
- Provide thought leadership and recommendations to senior stakeholders on future delivery ways of working, governance models and capability improvement opportunities.
- Drive continuous improvement through structured release management and adoption of lessons learned from enterprise initiatives.
- Support delivery community engagement activities, including Communities of Practice, knowledge sharing forums and capability development initiatives
- Monitor external market trends and industry best practices to ensure Australia Post maintains contemporary delivery approaches.
Financial
- Define enterprise standards for project, program and portfolio financial governance.
- Establish methodologies and reporting standards for investment performance, forecasting and benefits realisation.
- Provide strategic input into portfolio performance measurement, benefits tracking and investment governance practices.
- Identify opportunities for improved delivery efficiency and optimisation through standardisation and simplification of delivery processes.
About you
You're passionate about helping organisations deliver change better and creating the foundations that enable teams to succeed. You understand that great project delivery starts with clear frameworks, practical governance and ways of working that people can easily adopt. Drawing on your experience shaping and embedding project, program and portfolio management standards in complex environments, you enjoy partnering with leaders and delivery teams to drive consistency, continuous improvement and stronger delivery outcomes. Whether you're evolving governance practices, uplifting delivery capability or enhancing the use of our Project Portfolio Management (PPM) platform, Shibumi, you're able to balance strategic thinking with a pragmatic, people-focused approach.
Your expertise spans contemporary delivery methodologies such as Waterfall, SDLC, Agile, Lean and Scrum, complemented by relevant certifications and experience leveraging modern project and portfolio management tools to improve visibility, decision-making and delivery performance across the enterprise.
What else is in it for you?
- Bring your whole self to work every day and be met by a welcoming bunch of people who respect and support you
- Flexible and hybrid working arrangements, like the opportunity to work from home two days per week
- Opportunities for growth and development through formal programs or mentorship
- Exclusive team member discounts and offers for more cash in your pocket, evolving policies for flexible working, leave types and access to health and wellbeing resources
All walks, one route
It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.
We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at inclusivecareers@auspost.com.au or on 03 8737 9415.
See and hear what life is like in business support:
