Being in a business support role at Australia Post means helping our people deliver for every Australian. Just like our Posties, you’re still the people behind every parcel. Whatever your team or role, you’re helping grow our people, grow our business and making a lasting impact on the Australian community. You’ll find a culture of connection in our great people and the flexibility to balance work with life outside of it.
About the opportunity
The Executive Manager, Strategy & Transformation (S&T) plays a pivotal role in driving strategic priorities, strengthening operational effectiveness and enabling successful delivery across a broad and evolving portfolio.
Reporting to the EGM Strategy & Transformation, you’ll provide strategic and commercial advice, strengthen governance and operating rhythms, and connect priorities, people and programs to enable effective decision-making and delivery. An exceptional communicator and trusted adviser, you’ll bring strong consulting and stakeholder management capability, commercial acumen and expertise in preparing high-quality executive and Board papers. You’ll build trusted relationships and influence effectively at all levels, remaining agile and responsive as priorities evolve.
This is a great opportunity to work at the centre of Strategy & Transformation, partnering with senior leaders on some of the organisation’s most important priorities. You’ll combine strategic thinking with practical execution, bringing structure to complexity, influencing enterprise-wide outcomes and helping S&T maintain momentum in a changing environment.
What you’ll deliver with us
Commercial & Strategic Priorities
- Provide high-level strategic and commercial advice to the EGM Strategy & Transformation and Senior Leadership Team across priority initiatives, emerging issues and enterprise commitments.
- Design and continually improve S&T’s strategic and operational rhythms, ensuring leaders have the insights, materials and forums required to make effective decisions.
- Oversee performance against strategic priorities, milestones and outcomes, proactively identifying risks, dependencies and interventions needed to maintain momentum.
- Build strong cross-functional partnerships across Group Strategy, the Post30 Transformation Office, Corporate Development and broader enterprise functions to align priorities and deliver integrated outcomes.
- Identify opportunities to simplify ways of working, remove non-value-adding activity and improve efficiency, partnering with functional leaders to realise and track benefits.
Financial
- Support budget decisions and help the S&T Leadership Team identify opportunities to improve financial and operational efficiency.
Customer & Innovation
- Prepare high-quality executive and Board papers, reporting, presentations, speaking notes and Q&A materials that provide clear business insight and support effective decision-making.
- Plan and coordinate key leadership forums, including S&T Quarterly Business Reviews, town halls and Extended Leadership Team forums.
- Prepare the EGM Strategy & Transformation and Leadership Team for internal and external committees, executive forums and Board engagements.
- Represent S&T in delegated enterprise forums as required, bringing an enterprise and customer-first mindset to decisions and discussions.
About you
You’re an experienced strategic leader who can move confidently between enterprise-level thinking and hands-on execution. You bring strong commercial judgement, consulting capability and the ability to turn complex information into clear, compelling advice for senior executives and Boards.
You will also bring:
- Superior written communication skills, with demonstrated experience preparing high-quality Board papers and executive-level materials.
- Significant experience providing strategic advice and support within a large, complex organisation undergoing significant change.
- Strong stakeholder management and influencing skills, with the ability to build trusted relationships across functions and organisational levels.
- Strong financial and commercial acumen, including the ability to connect business drivers, performance trends and strategic outcomes.
- Highly developed analytical and problem-solving capability, with the ability to identify issues, anticipate risks and translate insights into action.
- The ability to manage competing priorities, respond quickly to change and maintain momentum across a broad portfolio.
- Experience or an understanding of retail, logistics or digital service organisations would be advantageous.
What else is in it for you?
- Bring your whole self to work every day and be met by a welcoming bunch of people who respect and support you
- Flexible and hybrid working arrangements, like the opportunity to work from home two days per week
- Opportunities for growth and development through formal programs or mentorship
- Exclusive team member discounts and offers for more cash in your pocket, evolving policies for flexible working, leave types and access to health and wellbeing resources
All walks, one route
It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.
We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at inclusivecareers@auspost.com.au or on 03 8737 9415.
See and hear what life is like in business support: