Help us deliver like never before
Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.
About the opportunity
The Head of Enterprise Delivery Centre of Excellence (COE) is responsible for empowering the Project and Program Managers to successfully deliver initiatives that are aligned to the enterprise’s strategic goals, best practices, and minimum standards. This role oversees Post26 Office (P26O) services that promote project management standards aligned to Australia Post’s strategic objectives. This person is accountable for management and facilitation of Program and Project Delivery Assurance across the Portfolio, ensuring that project related issues are detected and resolved before they escalate. This role requires an individual with an aptitude for breaking down large datasets to gain insights, present a comprehensive and concise business picture, and provide recommendations/solutions.
This position involves collaborating with the broader Enterprise PMO function to provide specialist advice on project tools, templates that are built or being built. This includes overseeing the continuous improvement of a single-source visibility and a backlog of all initiative requests to maintain data integrity whilst promoting effective strategic planning. This role leads the the generation and reporting of KPIs, trends, key metrics, and recommendations relating to resource and demand profile, outcomes of quality assurance reviews (exception-based reporting), and key callouts/initiatives relating to PPM tool administration and PMF standards (as needed) to HOs/GMs in relevant governance forums. This role requires a strong understanding of Portfolio and Project Management principles and processes.
You’ll also
- Spearhead the development of a robust project delivery assurance framework and methodologies to maximise project delivery success.
- Lead the uplift, continuous improvement, and implementation of processes, tools, and templates relevant to the Enterprise Delivery Centre of Excellence function (e.g., resource management, quality assurance, minimum standards, and project delivery frameworks)
- Ensure a consistent approach when delivering change through standard methodology, tools, and templates underpinned by robust governance and control mechanisms.