Help us deliver like never before 
Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. 

About the opportunity 

The Delivery Manager manages the operations of a Delivery Centre and associated network effectively and professionally, in order to achieve a high quality, reliable, efficient and cost-effective delivery service.

You’ll also

• Lead by example to motivate staff to work as one team encompassing the enterprise values and develop a “customer first” service culture
• On a daily basis, direct and control all processing and support activities to ensure service standards, operational and performance objectives are met
• Monitor mail/parcel delivery and analyse performance against the delivery plan, and analyse major trends and key performance indicators over time
• Facilitate change and innovation within the workplace, including implementation and monitoring of processes and systems
• Drive a ‘Zero’ Safety Culture
• Build Employee Engagement through transformational leadership
• Continuously seek to reduce costs and improve service performance

About you 

• We’re looking for candidates that are motivated and able to bring the best out of people under their leadership.

You’ll also need

• A demonstrated ability to create a safety culture and lead diverse teams effectively.
• Experience in managing industrial relations conflicts and union negotiations.
• People management experience in a logistics, retail or operational environment across multiple shifts.
• Capability to foster positive outcomes through stakeholder collaboration.
• Proficiency in facilitating change in a high-pressure business environment.
• Leadership experience in implementing cost reductions and efficiency initiatives.
• Strong financial/business management knowledge, including KPIs.
• Commitment to upholding HR policies and procedures.

How we’ll deliver for you

• Collaborative team environment
• Strong Career development and mentorship
• Be part of a culture where everybody feels they belong, are valued and can bring their authentic self to work every day

We’re delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au