Operations Administrator – Sydney CBD, NSW
Location: Sydney CBD, NSW
Company: BGIS, Government Aligned Client
Employment Type: Full-Time, Permanent, Hybrid (4 days on-site, 1 day WFH)
Other Information: Applicants must be Australian Citizens or have Permanent Resident Status
We acknowledge the Traditional Custodians of the land on which we work, and pay our respects to Elders past, present and emerging.
About BGIS
BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions to clients across various industries. We are committed to safety, collaboration, and delivering high-quality outcomes.
Purpose of the Role
BGIS is seeking an experienced Operations Administrator to support the coordination, accuracy, and ongoing maintenance of operational documentation across a large and complex government services portfolio.
Reporting to the HSEQ Quality Administrator, you will work closely with both client and BGIS teams to ensure documentation, reporting, and compliance requirements are consistently maintained. This role plays an important part in supporting smooth service delivery and informed decision-making.
The ideal candidate will be highly organised, detail-focused, and confident working with a wide range of stakeholders. You’ll bring a thoughtful communication style, patience, and the ability to navigate structured environments while maintaining a collaborative and solutions-focused approach.
Key Responsibilities
- Maintain and update Site Operation Manuals (SOMs) to ensure accuracy, compliance, and accessibility
- Manage document control processes, including coding, uploading, and filing in line with required structures
- Support the coordination and upkeep of site safety documentation and registers
- Respond to document requests, queries, and reporting requirements from internal and external stakeholders
- Liaise with Facilities Managers, contractors, and vendors to obtain and distribute key documentation
- Prepare reports, updates, and status tracking as required
- Monitor document changes and identify opportunities to improve processes and consistency
- Assist with maintaining system access, permissions, and document security controls
- Contribute to a collaborative and well-informed working environment across teams
Education, Experience & Skills
Essential:
- Experience in an administrative or coordination role, ideally within facilities management, construction, or a technical environment
- Strong document control and organisational skills with high attention to detail
- Confident using Microsoft Office (Word, Excel, Outlook) and document management systems
- Clear and professional written and verbal communication skills
- Ability to manage competing priorities and adapt within structured environments
- Understanding of compliance frameworks such as QA, OH&S, or environmental systems
Desirable:
- Experience with CMMS or similar maintenance management systems
- Exposure to building services, facilities management, or technical environments
- Qualifications in Administration, Business, or a related field
- Experience with automation tools (e.g. PowerShell or similar)
Workplace Flexibility
This role is based on-site in Sydney CBD, NSW, with a hybrid arrangement of 4 days on-site and 1 day working from home once established in the role.
Why Join BGIS?
✔ Spot recognition vouchers and $2,000 employee referral bonus
✔ Access to Flare discounts across retailers, energy, and utilities
✔ Fitness Passport for you and your family
✔ Employee Assistance Program (EAP) and wellbeing initiatives
✔ Career development through internal mobility and secondments
✔ 2 paid volunteer days annually
✔ Leadership development programs
✔ Inclusive workplace initiatives and community engagement
✔ AFR Best Places to Work 2024 & 2025
✔ WORK180 accredited employer supporting gender equity
BGIS is a global leader in facility management, energy and sustainability, project delivery, asset management, and technical services. We employ over 12,000 people worldwide and manage over 50,000 diverse facilities.
How to Apply
If you’re a detail-oriented administrator who enjoys working collaboratively and contributing to well-organised, compliant, and high-performing environments, we’d love to hear from you.
BGIS is an equal opportunity employer and strongly encourages applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQIA individuals, and people from culturally diverse backgrounds.
Eligibility
To be successful in the role, applicants must be Australian Citizens or have Permanent Resident Status
Apply Now
Be part of a workplace that values diversity, safety, sustainability, and continuous improvement.
👉 Explore more opportunities at https://apac.bgis.com