Key Account Administrator
Location: Brisbane, Queensland
Company: Fire Services Queensland (FSQ)
Employment Type: Full-Time, Permanent
Join the growing Fire Services Queensland (FSQ) team. We are recruiting a full-time Key Account Administrator to support our operations and key account activities across Brisbane.
The Role
We are seeking an organised and proactive Key Account Administrator to provide day-to-day administrative and operational support to the contract team.
In this role, you will support financial processing, contract documentation, subcontractor coordination, reporting and general administration while working closely with clients, suppliers and internal stakeholders. You will play an important part in keeping information accurate, supporting contract requirements and helping the team deliver a high level of service.
Why You'll Love Working With Us
✔ Competitive salary and yearly increases
✔ Career growth - paid training, study leave, and structured development pathways
✔ Tools and equipment provided to support you in your role
✔ Recognition & rewards - spot recognition vouchers and $2,000 employee referral bonus
✔ Health, wellbeing & lifestyle benefits - Fitness Passport (access for you and your family to gyms and aquatic centres nationwide), employee discounts, and optional yearly paid flu vaccination vouchers
✔ Additional employee benefits including novated leasing options
✔ Paid parental leave & volunteer leave
✔ Safe systems of work and supportive leadership
What You'll Be Doing
- Provide day-to-day administrative support to the contract and operations team
- Process financial transactions and invoices in line with contract and company requirements
- Maintain accurate contract documentation, records and SharePoint information
- Support subcontractor coordination and associated administration
- Assist with maintenance, insurance and contract projects as required
- Respond to enquiries and support general office administration
- Prepare documents, presentations and reports
- Support client meetings and contract management activities
- Build and maintain effective relationships with clients, suppliers and internal stakeholders
- Support the team in meeting contract KPIs and maintaining customer satisfaction
Your Skills, Experience & Attributes
- Previous experience in a similar administrative role
- Strong written and verbal communication skills
- Strong attention to detail and organisational skills
- Ability to manage multiple priorities in a busy environment
- Experience preparing reports and business documentation
- Advanced knowledge of Microsoft Word, Excel, Outlook and internet-based tools
- Ability to build effective working relationships with clients and internal stakeholders
- Understanding of quality, health and safety and environmental systems
- Experience with computerised maintenance management systems will be highly regarded
- Experience within building services, facilities maintenance or a technical environment will be highly regarded
As part of our recruitment process, successful candidates will be required to undergo a National Police Check.
About Fire Services Queensland (FSQ)
Fire Services Queensland (FSQ) is a leading provider of fire protection solutions, delivering services across commercial, industrial, healthcare, and government sectors. We pride ourselves on providing high-quality fire compliance and protection services with strong safety standards, integrity, and professionalism. As a BGIS brand, FSQ combines specialist local expertise with the strength and global reach of BGIS.
We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past, present, and emerging. BGIS is an equal opportunity employer and strongly encourages applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, and people from culturally diverse backgrounds.
Apply Now
If you're an experienced administrator looking to join a supportive and growing team where you can play an important role in supporting our operations and clients, we'd love to hear from you.