- Based at our Elgar Road Campus, Box Hill
- Fixed Term, Part Time (0.5FTE) until December 2024
- PACCT 3 $56,592 per annum (exclusive of superannuation)
About the role:
An exciting opportunity to join Box Hill Institute as one of our Client Services Administrators within our Faculty of Health, Community and Life Sciences!
You will be the first point of contact for students and clients, and support in a range of administrative support to enable the effective delivery of relevant programs with a focus on educational excellence and excellent customer service. Your role will consist of providing excellent reception services and quality customer service, ensuring prompt and accurate responses to course enquiries from internal and external, existing or potential students.
As the Client Services Administrator you will be working collaboratively with business support employees through the faculty, ensure that all student enrolments and relevant paperwork, in particular course exits, exemptions, and withdrawal forms, are completed, entered and filed in a timely manner.
The Faculty of Health, Community and Life Sciences provides a wide range of teaching and learning programs at local, interstate and international campuses. Disciplinary areas include nursing, health and community services, animal care and management, biosecurity, horticulture, conservation and land management.
Please note this role is fixed term, part time (0.5FTE) and the salary is PACCT 3 $56,592 per annum (exclusive of superannuation).
About You:
- Demonstrated experience in a similar role. Experience in administration of educational delivery and/or professional services is an advantage
- A relevant qualification in business administration (desirable)
- Experience in dealing confidently and courteously with people at all levels, and a commitment to providing a high level of customer care in an administrative role
- High level of interpersonal, verbal and written communication skills, with demonstrated experience in preparing high quality, accurate correspondence and reports to stakeholders
- Ability to use all MS Office applications proficiently for a range of tasks including generating letters, reports and database management is essential
- Knowledge of information management systems including Student One, CELCAT and Finance One is highly advantageous
- Experience in working collaboratively as part of a team to achieve team goals, including excellent organisational skills, flexibility during peak periods, and ability to adapt to changing priorities is essential
About Us:
We are proud to be a leading education provider with a strong reputation for delivering high quality educational outcomes.
Our organisation comprises of Box Hill Institute (Box Hill & Lilydale locations) and Centre for Adult Education (Melbourne CBD) as well as partnerships across various correctional and defence sites in Victoria.
We are committed to a highly motivated and aligned workforce, so we’ll be by your side to enable you, help you grow, and offer you benefits which enhance your work life balance.
Box Hill Institute is a welcoming, safe and respectful work environment. We are work-life friendly and an equal opportunity employer. We encourage people from all backgrounds, abilities and identities to apply for our vacancies.
Benefits:
We offer more than just a job; we offer benefits to enhance your work life, help you grow, and celebrate your achievements. Employment benefits include:
- Flexible work arrangements (dependent on the role requirements)
- Career progression opportunities and reward & recognition programs
- On-site parking
- Novated leasing and salary packaging
- Access to health & wellbeing resources
- Employee discounts on health insurance, car rental, newspaper subscriptions and more
- Access to libraries offering ebooks, films, novels, children's books and so much more
- Discounts on CAE/Box Hill Institute short courses for staff and their immediate family as well as discounted access to our floristry, beauticians, restaurant, Vet & dog grooming
- Purchased Leave
If you have questions about this role, please contact Grace Connelly via email at g.connelly@boxhill.edu.au
Applications close: 5pm, Monday 3rd June 2024
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
Candidates for employment at Box Hill Institute will be subject to pre-employment probity checks, and must satisfy Box Hill Institute’s pre-conditions for employment. These include providing a satisfactory (valid employee) Working With Children Check and National Police Check.
Box Hill Institute reserves the right to withdraw an advertised position at any stage.