Why work for Cenitex

Cenitex supports a modern, agile and productive public sector, and is driven by the Government’s commitment to a digital Victoria and better outcomes for the community. Cenitex’s purpose is to be the Victorian Government’s trusted IT Partner. We know uniting the best technology and the brightest individuals is the key to our success and we know it is our people who bring our values to life and contribute to the success of our customers, organisation and their colleagues.

Our People promise is that we treat our employees as people, not workers. We provide an exceptional life experience, and we focus on the feelings, not just the features that match employee needs. We do this by providing deeper connections, having a shared purpose, an inclusive environment, providing interesting work and allowing flexibility.

Culture and Benefits

Cenitex provides employees with essential support through all that life presents and want our employees to bring their whole selves to work. We encourage and support professional development and offer a flexible working environment with a focus on employee work-life balance. Here’s a taste of what’s on offer:

• Flexibility - spans where, when and how we work best
• Hybrid working - offers employees to work remotely 3 days a week, however it all starts with a conversation and from a place of flexibility
• Employee discounts - up to 10% across 500 retailers
• Automatic salary increases
• Centrally located, state-of-the-art offices and end of trip facilities in the heart of CBD
• Inclusive parental and carers leave entitlements.

We are proudly a WORK180 Endorsed Employer for all women and strongly encourage females to apply to the role.

About the role

This is a 12-month full-time fixed term position with a salary range of VPS 5.2 128,635 - $140,849 plus 12% superannuation.

Are you a Dynamics 365 Customer Service specialist who enjoys building practical solutions that make a difference?

As a Senior Dynamics 365 Developer, you'll design, develop and deliver solutions using Dynamics 365 Customer Service, Power Platform, Dataverse and Power Pages.

Your D365 expertise will be at the heart of the role. You'll work on case management solutions, including SLAs, queues, business process flows and escalations, while also contributing to integrations, cloud solutions and DevOps practices.

You'll also have the opportunity to lead development activities, solve complex technical problems and mentor other developers.

Day to day, you will be expected to

• Design and develop Dynamics 365 Customer Service solutions based on business and technical requirements.
• Build and configure D365 case management functionality.
• Develop Power Pages solutions and secure online forms integrated with Dynamics 365 and Dataverse.
• Design, build, test and review technical solutions.
• Work with developers and stakeholders to deliver solutions across multiple projects.
• Deploy and maintain applications in cloud environments using CI/CD pipelines.
• Troubleshoot issues and improve existing applications and solutions.
• Create technical documentation and ensure solutions meet relevant policies and compliance requirements.
• Share your knowledge by mentoring and supporting junior developers.
• Work in an Agile and DevOps environment.

What we're looking for

We're looking for someone with strong hands-on Dynamics 365 Customer Service experience.

Mandatory:

• Dynamics 365 Customer Service, including designing, configuring and implementing case management solutions.
• Strong knowledge of Power Platform and Dataverse.
• Experience with Microsoft cloud and integration solutions.
• Power Pages development, particularly solutions integrated with Dynamics 365 and Dataverse.

Desirable:

• Experience working with CI/CD and DevOps practices.
• Experience with SLAs, queues, business process flows and escalations.
• Experience translating business requirements into technical solutions.
• Experience developing, testing and deploying technical solutions.
• A tertiary qualification in ICT, Engineering or a related field.

For more information about the role and the numerous employee benefits, check out the Position Description and Life at Cenitex document by clicking the “Apply Now” button.

Watch some great videos of our staff on our careers page www.cenitex.vic.gov.au/careers to get a better idea of what it could be like to be a part of the Cenitex team.

Our Commitment to Diversity

Cenitex is proud of its diverse group of employees with a unique mix of skills and talent. We believe diversity and inclusion enhances our workforce capability and culture in delivering outstanding technology services and solutions for our customers. We embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation.

Cenitex is an equal opportunity employer. We highly encourage applicants from diverse backgrounds, abilities, Aboriginal and Torres Strait Islander people to apply.

To apply

Cenitex is a fast-moving organisation with lots to deliver - so we may not always wait until the job ad expires before reviewing applicants. As a result, you should submit your application as soon as possible.

To apply, simply complete an application through our LiveHire system.

Note: applicants are not required to provide a separate document addressing the Key Selection Criteria. You may also be required to complete a video introduction as part of the recruitment process.

We’re committed to being inclusive when we hire people and understand that adjustments are sometimes needed. If you require adjustments to complete your application, assessment task or interview it is important you let us know so we can support you. You will not be disadvantaged if you request adjustments. We want all applicants to perform at their best and compete with other applicants equally.

For any further questions or support contact Cenitex.recruitment@cenitex.vic.gov.au.