Join Cenitex to help provide technology solutions to the Victorian Public Sector so it can meet the needs of all Victorians. You can help shape the future of Cenitex with the opportunity to work with our customers across the public sector including all eight major Victorian Government departments
The Vendor Manager role is accountable for building, managing and enhancing partnerships with strategic vendors and internal stakeholders to optimise value, mitigate and manage risks and deliver a high level of performance. You will be responsible for representing Cenitex to our strategic vendors and be an advocate for the vendor, ensuring services align with business requirements and internal Contract Management and Procurement policies.
What you'll be involved in:
- Create strategic partnerships with vendors that enables strong communication, innovation and optimises the value proposition to Cenitex
- Manage and measure performance of the overall relationship between internal customers and strategic vendors ensuring compliance to contractual obligations
- Collaborate with key internal stakeholders to establish, prioritise and track strategic direction to be communicated with vendors.
- Remain up to date with vendor service offerings and product roadmaps to ensure Cenitex are aware and have opportunities to take advantage of new services
- Identify opportunities that significantly reduce operational and capital expenditure
- Be an escalation point for underperforming vendors and establish service improvement initiatives
- Support the Senior Vendor Manager in the creation of a vendor engagement framework that drives maximum benefit from contracts, including but not limited to technology funds, training credits and innovation funds
To be a success in this role you need to have:
- Experience in Contract negotiation, administration and management
- Experience in performance management of vendors in a technology function
- Extensive technical knowledge and operational experience, as well as demonstrated experience working in similar roles within complex technology environments.
- A strong understanding of Modern Workplace Management, on premise and cloud hosted infrastructure
- A strong understanding of ITIL Service management and project management methodologies
- Strong understanding and preferred experience in the use of ServiceNow ITSM modules
- Strong track record leading and implementing initiatives that deliver improved customer experience and increased value
- Ability to deliver strategic outcomes
- Ability to work with peers to achieve goals and deliver quality outcomes for our customers.
What can we offer you?
At Cenitex, our commitment to a high-performing digital workforce comes through the provision of technology to help inspire, innovate and create solutions. In addition, we know that uniting the best technology and the brightest talent is key to our success.
So, we continue to engage and develop people who bring our values to life and contribute to the success of our customers, our organisation and their colleagues. In return, we offer a supportive and motivated environment for our employees, helping them build successful careers and become respected professionals and leaders in their field.
Our values of Respect, Courage, Accountability, Collaboration, and Initiative are woven through our organisational fabric. We have a talented group of people (which you can be part of!), a terrific culture, and an Executive Leadership Team that actively encourages and embraces flexibility, inclusion and diversity.
Our commitment to Diversity
Cenitex is proud of its diverse group of employees with a unique mix of skills and talent. We believe diversity and inclusion enhances our workforce capability and culture in delivering outstanding technology services and solutions for our customers. We embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation.
Cenitex is an equal opportunity employer. We highly encourage applicants from diverse backgrounds, abilities, Aboriginal and Torres Strait Islander people to apply.
We encourage and support professional development and offer flexible working environment with a focus on employee work-life balance. We are proud to be a WORK180 Endorsed Employer for all women.
To apply
Cenitex is a fast-moving organisation with lots to deliver - so we may not always wait until the job ad expires before reviewing applicants. As a result, you should submit your application as soon as possible.
To apply, simply complete an application through our LiveHire system.
Note: applicants are not required to provide a separate document addressing the Key Selection Criteria.
We’re committed to being inclusive when we hire people and understand that adjustments are sometimes needed. If you require adjustments to complete your application, assessment task or interview it is important you let us know so we can support you. You will not be disadvantaged if you request adjustments. We want all applicants to perform at their best and compete with other applicants equally.
For any further questions or support contact Cenitex.recruitment@cenitex.vic.gov.au.