Global Virtual Sales at Cisco is on a journey of Transformation into the new normal.

This journey will result in a transformation of the experience for our customers, partners, stakeholders and employees, building increased relevance and stronger business results for Cisco.

Two of Cisco’s top priorities are focusing on growth in the Commercial market globally; and building an Industry Leading Cloud/Software Sales Engine.

Our Global Virtual Sales (GCS)organization, which demonstrates virtual technology to grow revenue and build relationships with customers and partners, is growing our sales coverage to help accelerate these areas of the business

This role is a key member of the ANZ Virtual Sales team at Cisco. The Virtual Sales Account Manager (VSAM) is responsible for achieving quarterly and annual bookings goals, by leading a Commercial Territory through 50-80 assigned named end-customers. This role will predominantly use virtual technologies (phone, video, web 2.0) to build strong customer relationships, in order to improve revenue opportunities within the territory.

This role provides an excellent opportunity to build a successful brand within Cisco to open up future career opportunities in the Sales and Worldwide Partner Organisations.

Key Responsibilities:

• Understand the addressable market in terms of customers and resellers. Utilise knowledge of the region and install base of customers to exploit commercial opportunities. Drive the strategy jointly with Territory Account Managers (TAM) to execute on an agreed Territory Plan. Be the primary collaborate with the customers and focus constantly on bringing incremental value to Cisco, our customers and our Partners
• Lead all aspects of sales funnel and forecast discipline for the respective customer set managed, including running and submitting weekly/monthly/quarterly forecasts, as well as handling each identified opportunity fully in Salesforce.com.
• Leverage all available Cisco tools, programs and processes to provide compelling value for our customers, to improve customer loyalty and satisfaction
• Use Reason To Call (RTC) and other demand generation tools to nurture and develop named customer accounts (sometimes jointly with the Partner), to generate incremental business
• Build positive relationships with Channel Partners to jointly drive growth within the customer territory being led

Related Business/ Technical Knowledge, Skills and Expertise:

• Build relationships with customers and Partners effectively; understanding their business opportunities and challenges, and position Cisco optimally. Able to demonstrate strong ability to build new business and make new contacts – unafraid to approach a ‘cold’ or ‘warm’ customer to identify new opportunity
• Ability to articulate the Cisco Value Proposition clearly and optimally. Have a sound understanding of key Cisco product, solution and architecture technological offerings, and be able to explain in business-relevant terms how they can positively impact a customer’s business
• Excellent Communication and presentation skills. Have the ability and confidence to present Territory Plan and ongoing performance to wide group of partners
• Understand the competitive environment and customer landscape. Have a proven understanding of business and trends in the IT industry, to demonstrate relevance and thought leadership to customers and Partners

Education and Experience:

• BS/BA or equivalent
• 2-3 years of relationship management experience, preferably with channel management experience
• Consistent over-achievement of sales quotas

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!