You will be a part of the CX Product Management team and accountable for building and then translating CX Advanced Solutions Offer Strategy into successful go live. In this role, you will need to be future-thinking and be able to evolve our offers into a SaaS and more digitized offer focused on customer outcomes.
As a CX Advanced Solutions Product Manager, you will be accountable for specific offers and the end to end lifecycle of the offers. This includes the strategy, design, viability validation and build of offers and features to meet the scope and needs of the CX Success Portfolio and ensure growth of the business.
This Product Manager role will be focused on the cross portfolio offers focused on Cloud and SaaS model to drive recurring revenue. The role will be responsible to lead and effectively manage the digital innovation and automation across advanced solutions portfolio. The person will understand the digitization needs across Cisco customer base and work on translating it into a digital interface.
What you will do:
Define the Offer Strategy, aligned to the overall roadmap of CX Portfolio focused on cloud-based offers
Lead digital innovation and SaaS strategy to include deliverables which provide recurring value to customers
Incorporate automation and digitization to achieve operational and cost efficiencies across deliverables
Lead all parts of CXDM process which is offer design, build and launch, including working with cross functional teams for successful release.
Successfully navigate and execute a release management process to make sure your features are being successfully implemented and can be sold and delivered.
Orchestrate the digitization strategy for the offers to match with Cisco customer needs and be effectively able to communicate value proposition
Closely collaborate with peers in teams, such as CXDM, wider CX Product Management, Engineering, Enablement, Marketing, BDM and Delivery Role Communities
Closely work with Transactability colleagues to ensure firm understanding of the offer requirements that needs to be met within the tools used for offer quoting and offer delivery
Monitor offer performance, recommend enhancements and adjustments to Offer Strategy based on analysis
Understand and evolve costing and pricing methodology for your offer
Develop an offer integration strategy that will simplify while improving the value of the offers
Who You Are
You are deeply organized and comfortable in a rapidly changing, dynamic environment. High energy, "roll-up your sleeves" attitude and dedication to success are imperative. You can handle multiple priorities across complex projects and convey complex concepts in the simplest of terms. You have/You are:
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (36 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box!
But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!
