ABOUT US

Cisco AppDynamics is an Application Intelligence company that provides enterprises real-time insights into application, user, and business performance, so they can move faster in an increasingly digitally driven world. We were named a Leader in 2021 for Gartner’s Application Performance Monitoring Magic Quadrant for 9th time in a row due to our ability to enable our customers to make faster decisions that enhance customer engagement and improve operational and business performance.

ABOUT THE ROLE

As a Sales Engineer at Cisco AppDynamics, you will be responsible for providing technical advice and support to the sales team, working directly with customers as the subject matter expert on all things application performance management and full stack observability. You'll be delivering product demonstrations that directly address customer pain through our solution. During the sales cycle, you will actively lead proof of value engagements, demonstrating Cisco AppDynamics' ability to meet and exceed customer requirements, often in the customer's production environment. Finally, you will have the opportunity to work directly with our Product Management, Engineering, Customer Success, and Marketing teams to share your knowledge and experiences to ultimately improve our business and our customers success.

WHO YOU ARE

To be a successful, you need to have experience in customer-facing roles and be passionate about technology. You are daring, self-motivated, and thrive in a fast-paced, creative, and revenue performing environment. Genuine curiosity, champion building, learning the science of the process of selling, Full Stack Observability, Application Performance Management (APM), Business Analytics, Machine Learning (ML), and Algorithmic Intelligence are second nature to you. Lastly, you have an appetite for collaboration, willingness, and fun in an encouraging and continuously learning and dynamic environment.

- A self-starting multi-tasker, able to categorize and prioritize the right tasks working with our internal ecosystem continuously growing knowledge.

- A trusted advisor to customers, applying best practice processes to consistently make prescriptive recommendations aligned to the goals, and, similarly, be the go-to person for active and prospective engagements.

- A consistent operator, known for accurate and timely information and assistance without compromising results.

- A collaborator that actively shares experiences, knowledge, and resources with peers in a dynamic team environment.

- An excellent communicator and listener, and a high EQ

WE WOULD LIKE THESE EXPERIENCES:

- 3+ years relevant experience in either Java, .NET, PHP, JavaScript.

- Knowledge in IaaS and PaaS offerings in one or more of the following cloud service providers: Azure, AWS, GCP.

- Conceptual knowledge of cloud native architecture.

- Experience and competence working at OS command lines and/or shell scripting including Unix, Linux and Window command prompts.

- Knowledge of basic networking components and concepts.

- Experience with web servers and common relational databases used in today's application architectures

HERE ARE ALSO SOME NICE TO HAVES:

- Experience with APM technologies and techniques.

- Experience in a pre-sales role, either full time or part-time, or experience with responding to RFI/P/Q/T, running proof of concepts or running demos.

- Experience with Docker, Kubernetes and OpenShift, knowledge of OpenTelemetry and, more broadly, Observability.

WHY JOIN US?

Other than working with amazing and innovative technology fuelled with a curious culture that empowers every person to be the difference, at work and in our communities, we provide amazing employee benefits as well, like:

- Competitive compensation for work, along with participation in the Cisco Employee Stock Purchase Program.

- A generous time off policy with an extra day as our birthday gift. We also offer up to 4 weeks of emergency situation time off.

- Supporting volunteer activities by offering additional paid time off (up to 5 days a year) and match donations.

- Providing opportunities to broaden horizons by attending popular conferences, team outing events, subscriptions to popular training platforms and an exceptional catalogue of internal self-paced learning.

- Emphasis on an importance i a work/life balance; therefore, our leaders believe in flexible work from home, baby gifts, parental support, employee and family assistance, along with expert medical resources.

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data travelling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and size to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognise our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco